ST Courier Customer Care Number: Toll-Free Helpline

The ST courier customer care number connects you to the support desk of ST Courier, a well-established private courier headquartered in Chennai with a strong network across South India and growing national coverage. Whether your parcel is delayed, the consignment status has not updated, or a delivery attempt failed, the details below give you every official way to reach them — plus an important fraud warning, because fake “delivery payment” calls in ST Courier’s name are increasingly common.

ST Courier Customer Care Number: Contact Details

The following details are published on ST Courier’s own official website, stcourier.com:

• Customer care phone: 044-612 66 666
• Email: helpdesk@stcourier.com
• Head office: No.199, Hariyan Street, C. Pallavaram, Chennai – 600 043
• Official website: stcourier.com — track consignments and locate branch offices

Note that the phone is a Chennai landline-style number (044 STD code). Call charges depend on your mobile plan; from most plans it is billed as a standard call. For written queries that need a record — complaints, damage claims, formal follow-ups — email is the safer channel.

Customer Care Timings

ST Courier’s customer care operates on these hours — save the ST courier customer care number and note when the desk is staffed:

• Monday to Friday: 10:00 am – 6:30 pm
• Saturday: 10:00 am – 4:30 pm
• Sunday: closed

Calls made outside these hours will go unanswered. Mid-morning on weekdays (10:30 am – 12 noon) is usually the best window, while Saturday afternoons are the busiest. If your matter is urgent and the lines are busy, email helpdesk@stcourier.com with your consignment details so the team can respond when the desk reopens.

How to Reach ST Courier by Phone and Email

For the fastest resolution when you call the ST courier customer care number:

1. Call 044-612 66 666 during working hours from your registered mobile number.
2. Keep your consignment number ready — it is printed on the booking receipt and is the first thing the agent will ask for.
3. State the issue briefly — for example, “My consignment booked on 12 October from Coimbatore to Bengaluru has shown no update for four days.”
4. Write down the complaint reference the agent gives you, plus the promised callback or resolution date.

By email, put the consignment number in the subject line and include the booking date, origin and destination, a short description of the problem, and your registered mobile number. Attach a photo of the booking receipt for booking-related disputes. Replies generally arrive within 2–3 working days.

Before calling, it helps to check the latest status on the ST Courier tracking page — a recent scan entry often explains an apparent delay.

What to Keep Ready Before You Call the ST Courier Customer Care Number

• Consignment number — on the booking receipt; the essential reference for every query
• Booking receipt — date, origin branch, destination, and declared value are all printed on it
• Sender and receiver details — names, mobile numbers, and addresses as recorded at booking
• Photos — of damaged packaging or contents, if you are raising a damage claim
• Earlier complaint references — for follow-up calls or escalation

ST Courier’s support team will verify your identity against the booking record. Never share OTPs, bank details, or make payments over a call or link — genuine courier support never asks for these. Read the fraud alert section below before paying anything.

Common Issues the ST Courier Customer Care Number Resolves

• Delayed consignments: the agent checks the last hub scan and gives a realistic delivery estimate.
• Status not updating: parcels can move between hubs without intermediate scans; the desk can confirm the last known location.
• Failed delivery attempts: find out why the attempt failed and arrange a re-delivery or branch pickup.
• Damaged or short delivery: register a claim with photos and the booking receipt; keep the original packaging until the claim is settled.
• Consignment returned to origin: confirm the reason for return and whether re-dispatch is possible.

For support channels of other couriers, see the Speed Post customer care guide and the all-courier tracking hub.

Fraud Alert: Fake Delivery-Payment Calls

ST Courier never asks customers to pay extra money online for a delivery. The company’s own website carries a fraud warning to this effect, and it is worth repeating: if you receive a call, SMS, or WhatsApp message claiming to be from ST Courier asking you to pay a “delivery fee”, “customs charge”, or “release fee” through a link, it is a scam.

• Do not click payment links sent by unknown callers or numbers.
• Do not share OTPs, UPI PINs, or bank details with anyone claiming to hold your parcel.
• Verify independently: if a message looks suspicious, call the official ST courier customer care number above (044-612 66 666) and check your consignment status yourself.
• Report fraud: report the number to the National Cyber Crime portal (cybercrime.gov.in) or call 1930.

Legitimate delivery charges, if any, are settled at the time of booking or through official channels — never through a link sent after the parcel is in transit.

Escalation Options

If the helpline and email do not resolve your issue within 7 working days, escalate:

1. Written follow-up: email helpdesk@stcourier.com quoting your consignment number and every complaint reference, with a clear response deadline.
2. Visit or write to the head office: No.199, Hariyan Street, C. Pallavaram, Chennai – 600 043, for a formal grievance letter with copies of your booking receipt and correspondence.
3. National Consumer Helpline: 1800-11-4000, with your consignment details and the full trail of complaints.
4. Consumer disputes commission: for significant losses, file with your district commission attaching every document.

Keep a dated log of every call and email. Written records are what carry weight at each escalation stage.

Frequently Asked Questions

What is the ST courier customer care number?

The official customer care number is 044-612 66 666, published on ST Courier’s own website, stcourier.com. You can also email helpdesk@stcourier.com.

What is the ST Courier customer care email?

Write to helpdesk@stcourier.com with your consignment number in the subject line, plus the booking date, origin and destination, a description of the issue, and your registered mobile number.

What are the ST Courier customer care timings?

Monday to Friday 10:00 am – 6:30 pm, Saturday 10:00 am – 4:30 pm, and closed on Sundays. Mid-morning on weekdays is the best time to call.

How do I avoid delivery fraud in ST Courier’s name?

Remember that ST Courier never asks for extra payment online to deliver a parcel. Do not click payment links from unknown callers, never share OTPs or bank details, and verify any suspicious message by calling the official ST courier customer care number (044-612 66 666) yourself.

Last verified: 17 October 2026. Contact details confirmed against ST Courier’s official website; check stcourier.com for any updates.