The nandan courier customer care number is the quickest route to help when a Shree Nandan consignment is delayed, shows a confusing scan, misses its delivery slot or needs a pickup booked. Shree Nandan Courier Service Pvt. Ltd — often called Shree Nandan Courier Limited — was founded in June 2013 in Gujarat and has grown into one of India’s fastest-expanding domestic courier networks, with 750+ branches and around 1,300 service centres across 22 states. Its support desk sits at the Ahmedabad head office, so this guide gives you the verified toll-free number, the direct Ahmedabad helplines, the official email, the best times to call, how the phone menu works, and how to escalate a complaint that the first call does not resolve.
Nandan Courier Customer Care Number and Contact Details
The nandan courier customer care number and official contact channels, verified across multiple courier directories, are:
- Toll-free helpline: 1800 233 66666
- Ahmedabad head office lines: 079-26933377, 079-26933666
- Email: info@shreenandancourier.com (corp@shreenandancourier.com is also listed for corporate queries)
- Head office: B-1321, 13th Floor, Dev Atelier, Anandnagar Cross Road, Anandnagar, Ahmedabad, Gujarat – 380015
- Official website: shreenandancourier.com, with the online tracking tool, service details and branch contacts
Before you dial the nandan courier customer care number, have your 12- or 13-digit numeric consignment number ready — it is printed beneath the barcode on your booking slip and copied into the booking SMS, and the agent will ask for it first. Also keep the booking date, origin and destination cities, and the sender and receiver names to hand. For a self-serve status check before calling, our Nandan Courier tracking guide explains every scan on the 12–13 digit consignment number — many “stuck” queries turn out to be normal hub transits visible on the tracking page.
Best Times to Call the Nandan Courier Customer Care Number
Shree Nandan’s support desk is listed as operating Monday to Saturday, 9:00 AM to 7:00 PM, so plan your call inside that window:
- Mid-morning (10 AM–12 noon): usually the shortest queues on working days.
- Early afternoon (2–4 PM): generally manageable; agents have the day’s delivery manifests to hand.
- Avoid Monday mornings: weekend backlog makes this the busiest window of the week.
- Call the toll-free number first: 1800 233 66666 costs nothing to dial; use the Ahmedabad landlines when the toll-free queue is long.
If the nandan courier customer care number is engaged, email is a solid alternative. Write to info@shreenandancourier.com with the subject “Consignment <your consignment number> — <brief issue>”, and include the consignment number, booking date, both addresses, your phone number and a photo of the booking receipt. Written complaints also create the paper trail you need for any later escalation.
How the Nandan Courier Helpline Call Flow Works
The Ahmedabad helpline routes callers through a short automated menu before connecting an agent. A typical call goes like this:
- Greeting and language: choose your preferred language from the options played.
- Consignment entry: key in or speak your 12–13 digit tracking number so the system pulls up the shipment record.
- Query selection: choose between tracking status, pickup booking, delivery issue or billing.
- Agent connection: state the problem in one clear sentence — for example, “My consignment has shown out-for-delivery for two days with no delivery attempt.”
Read the consignment number slowly and confirm the agent has the correct shipment before describing the issue. Ask for a complaint or service-request reference number at the end of every call, note the promised callback time, and ask for the agent’s name or ID — these details make any follow-up call productive instead of starting from zero.
Email Alternative: Reaching Shree Nandan in Writing
Use email when the nandan courier customer care number queue is long, or when the issue needs documented evidence:
- Email for: damaged or lost consignments with photo evidence, billing disputes, proof-of-delivery requests, and any complaint you may need to escalate later.
- Call for: same-day pickup bookings, address corrections on an in-transit shipment, and “delivered but not received” cases that need an immediate POD check.
- Do both when it matters: for high-value consignments, call first for speed, then follow up by email so the commitment is on record.
Attach photos of the booking receipt, the damaged packaging or any relevant documents — claims move noticeably faster with evidence attached from the first message. Allow one working day for an acknowledgement with a ticket reference. If you compare carriers for support quality, our complete courier tracking hub lists tracking and support options across providers, and our universal package tracker covers multi-carrier lookups.
How to Escalate a Nandan Courier Complaint
If the first call to the nandan courier customer care number does not resolve the problem, escalate methodically:
- Get the reference ID: never end a support interaction without a complaint or ticket reference number and a stated resolution timeline.
- Follow up in writing: email info@shreenandancourier.com quoting the reference ID, the consignment number and the missed deadline.
- Contact the local branch: for delivery failures in your city, the branch manager often resolves in hours what the central helpline takes days to process — find yours through the branch contacts on the official website.
- Ask for a supervisor: on your next helpline call, quote the reference ID and request escalation to a team lead.
- Consumer forum: as a last resort for unresolved loss or damage, India’s consumer grievance portals accept logistics complaints, with your ticket trail and email chain as evidence.
Spotting Nandan Courier Scam Calls and Messages
Courier-impersonation scams are common across India. Shree Nandan will never ask you to pay “customs duty”, “release charges” or “re-delivery fees” through a link sent by SMS or WhatsApp from an unknown number. Treat any such message as fraud: do not click the link, do not share OTPs, and verify the claim by calling 1800 233 66666 yourself or checking the consignment on the official website. Genuine support communication comes from the company’s published numbers and shreenandancourier.com email addresses only.
FAQs
What is the Nandan Courier customer care number?
The Nandan Courier customer care number is the toll-free 1800 233 66666. You can also reach the Ahmedabad head office on 079-26933377 or 079-26933666, email info@shreenandancourier.com, or write to B-1321, 13th Floor, Dev Atelier, Anandnagar Cross Road, Ahmedabad, Gujarat – 380015. Keep your 12–13 digit consignment number ready before calling.
What are the Shree Nandan customer care working hours?
Customer support is listed as operating Monday to Saturday, 9:00 AM to 7:00 PM. Mid-morning (10 AM–12 noon) usually has the shortest queues; avoid Monday mornings when weekend backlog peaks.
How do I track my Shree Nandan parcel before calling customer care?
Enter your 12–13 digit numeric consignment number on the tracking tool at shreenandancourier.com or on our Nandan Courier tracking guide. The scan history shows booking, hub transits, out-for-delivery and delivery — check it first, since many queries are answered by the latest scan without needing a call.
How do I escalate an unresolved Shree Nandan complaint?
Quote your complaint reference ID in a follow-up email to info@shreenandancourier.com, ask for a supervisor on your next call, or contact the branch serving your city for delivery failures — branch managers often resolve in hours what the central helpline takes days to process. Keep a dated log of every interaction as evidence.
How can I tell if a Shree Nandan payment message is genuine?
Shree Nandan never demands duty, release or re-delivery payments through SMS or WhatsApp links from unknown numbers. Verify any such claim by calling 1800 233 66666 directly or checking the consignment on shreenandancourier.com — never click payment links in unsolicited messages.