How to Reach Pushpak Courier: Numbers, Email and the Fastest Way to Get Help
Your parcel has been stuck at the same scan for days, the online status makes no sense, and what you really need is the pushpak courier contact number so you can talk to a human being. This page gives you exactly that — every customer care number, email address and office detail reported for Pushpak Courier, which number suits which problem, and what to do when the phone line does not fix things.
Pushpak Courier Contact Number: the Quick List
Here is everything in one place — no digging required:
- Customer care (primary): +91 92140 97167
- Customer care (primary): +91 92140 97172
- Additional number (listed on the company’s site): +91 93145 05254
- Email (general): info@pushpakcourier.net
- Email (sales): sales@pushpakcourier.net
- Head office: B1/B2 RPA Road, Sanjay Colony, Nehru Nagar, Jaipur 302016, India
- Official website: pushpakcourier.net
Reported customer care timing is 9:00 a.m.-8:00 p.m., Monday to Saturday, while the company also describes 24-hour IVR support — both timings are as listed on third-party tracking directories, so do confirm the current hours on the official site before calling. If you are chasing a consignment instead of a person, you can also try the official online tracking page with your consignment or reference number.
Which Pushpak Courier Contact Number to Call for Your Problem
All three numbers reach the same Pushpak Courier support operation, but the two primary pushpak courier contact number lines (+91 92140 97167 and +91 92140 97172) are the best starting point. Match your issue to the guidance below so the call actually moves things forward.
Tracking not updating
Call either primary customer care number and give the agent your consignment number. Tracking that freezes for 24-48 hours is common during sorting-hub handoffs; the agent can check the backend scan feed, which is often fresher than the public tracking page. For general tracking fixes that also work across couriers, see why tracking stops updating.
Delayed parcel
Call the primary numbers during working hours (9:00 a.m.-8:00 p.m., Monday to Saturday, as listed). Ask for the branch currently holding the parcel, the expected delivery date, and whether it can be prioritised or held for pickup. If the call does not clarify things, follow up with a written complaint to info@pushpakcourier.net so there is a record. Note the agent’s name and the pushpak courier contact number you called, in case you need to reference the conversation later.
Damaged or lost parcel
Call +91 92140 97167 or +91 92140 97172 immediately and register the issue, then put everything in writing to info@pushpakcourier.net with your consignment number, booking date, photos of the damage or packing, and the declared value. Keep the booking receipt — claims without paperwork go nowhere.
Business and bulk bookings
For regular or high-volume shipments, the sales desk at sales@pushpakcourier.net is the right channel rather than the consumer helpline. Mention your expected monthly volume and the pickup city — the company claims 3000+ locations serviced and 150+ owned vehicles across its network, though these are company claims from its listings, not independently verified facts.
Before You Call: Keep These Details Ready
Customer care agents handle hundreds of calls a day. Callers who have their facts ready get answers; callers who do not get put on hold. Keep this checklist next to you before you dial the pushpak courier contact number:
- Your consignment or reference number (the 10-14 character code on your booking receipt)
- Sender name, phone number and pickup city
- Recipient name, full delivery address and phone number
- Booking date and the city or branch where it was booked
- The last scan status shown on the tracking page, with its date and time
- What you have already tried — e.g. “tracking checked online, no update since Tuesday”
- The booking receipt or a photo of it, especially for damage or loss claims
One more tip: call between 10:00 a.m. and 4:00 p.m. on a weekday if you can. Early-morning and late-evening slots attract the heaviest call volumes, and the first two numbers are the primary lines everyone dials.
Other Ways to Reach Pushpak Courier
Phones are not the only route. Depending on your situation, one of these may work better.
Use info@pushpakcourier.net for general complaints, delay follow-ups and damage claims — email creates a written record that a phone call does not. Use sales@pushpakcourier.net for bulk and corporate bookings. Always include your consignment number in the subject line.
Head office visit or letter
For formal written complaints or legal notices, the head office address is B1/B2 RPA Road, Sanjay Colony, Nehru Nagar, Jaipur 302016, India. If you visit in person, carry your booking receipt and ID, and ask for a written acknowledgement of your complaint.
Official tracking page
The company’s own tracking runs at pushpakcourier.net/query.php — enter your consignment or reference number there. It sometimes shows scans that third-party trackers miss. You can also compare or consolidate scans with our package tracker or browse other services on the all courier tracking page.
Branch offices
Pushpak Courier reports branches in Jodhpur, Udaipur, Ajmer, Kota, Bikaner, Bhilwara, Surat, Ahmedabad and other cities — check the official site for current branch addresses and contact numbers before travelling, as branch details change. If you know which branch holds your parcel, calling that branch directly often beats the central helpline for a quick answer.
What to Do If Customer Care Doesn’t Resolve It
Sometimes the call ends with a promise that never materialises. Escalate in this order:
- Written complaint: send a detailed email to info@pushpakcourier.net with every detail from the checklist above, plus dates of your earlier calls. Give them 7 working days to respond.
- Head office escalation: send a registered letter to the Jaipur head office — B1/B2 RPA Road, Sanjay Colony, Nehru Nagar, Jaipur 302016, India — marking it “Complaint: [your consignment number]”. Keep the postal receipt.
- National Consumer Helpline: if the courier still does not resolve the matter, file a grievance with the government-run National Consumer Helpline on 1915 (toll-free). It handles courier and logistics complaints and routes them formally to the company.
Keep a dated record of every call, email and letter. Consumers who document the trail almost always resolve disputes faster — and if you need to compare helplines across services, our India Post customer care number guide follows the same approach.
Frequently Asked Questions
What is the pushpak courier contact number for customer care?
The two primary customer care numbers are +91 92140 97167 and +91 92140 97172. A third number, +91 93145 05254, is listed on the company’s own site per tracking directories.
What are the customer care hours of the pushpak courier contact number lines?
Reported timing is 9:00 a.m.-8:00 p.m., Monday to Saturday, and the company also describes 24-hour IVR support. Both are as listed by third-party sources, so confirm on the official site before calling.
What is the Pushpak Courier email address for complaints?
Write to info@pushpakcourier.net for complaints, delays and damage claims, and to sales@pushpakcourier.net for bulk and corporate bookings. Put your consignment number in the subject line.
Where is the Pushpak Courier head office?
The head office is at B1/B2 RPA Road, Sanjay Colony, Nehru Nagar, Jaipur 302016, India.
What should I do if Pushpak Courier does not respond to my complaint?
Escalate in writing to info@pushpakcourier.net, then send a registered letter to the Jaipur head office, and finally file a grievance with the National Consumer Helpline on 1915.