Expeditors tracking is the real-time shipment monitoring system provided by Expeditors International of Washington, Inc., a global logistics and freight forwarding company headquartered in Bellevue, Washington, that lets you follow any air freight, ocean freight, ground transportation, or customs brokerage shipment using your Air Waybill number, Bill of Lading, container number, purchase order, or booking reference on the Expeditors official website, the myexpeditors.com platform, or through third-party tracking tools.
Ranked consistently on the Fortune 500 list and operating in over 100 countries worldwide with more than 3,000 customs professionals handling clearances globally, Expeditors is one of the most trusted freight forwarding companies in the world, serving importers, exporters, e-commerce businesses, and multinational corporations with supply chain solutions that require precise tracking visibility at every checkpoint.
This complete guide covers every Expeditors tracking method, all tracking number formats, what each tracking status means, how tracking works for air, ocean, and ground shipments, Expeditors India operations, and exact fixes when tracking is not updating.
What Is Expeditors International?
| Detail | Information |
|---|---|
| Full Name | Expeditors International of Washington, Inc. |
| Headquarters | Bellevue, Washington, USA |
| Customer Care Phone | +1 206-674-3400 |
| Official Website | expeditors.com |
| Tracking Portal | expeditors.com (homepage tracking field) |
| Client Portal | myexpeditors.com |
| Countries Operated | 100 plus |
| Customs Professionals | 3,000 plus globally |
| SCAC Code | EXDR |
| Services | Air Freight, Ocean Freight, Transcon Ground, Customs Brokerage |
| Global Divisions | USA, India, UK, Germany, Mexico, Singapore, Thailand, and more |
| India Division | Expeditors International India Pvt Ltd |
| Fortune 500 | Yes, consistently listed |
| Own Vehicles or Aircraft | No, asset-light model using partner carriers |
Expeditors is headquartered in Seattle and operates in a number of countries worldwide. It is a registered ocean transportation intermediate firm and an NVOCC (Non-Vessel Operating Common Carrier). It may be used for freight forwarding and consolidation services in the locations you choose.
One key distinction that sets Expeditors apart from asset-heavy logistics providers is that none of the cars, planes, or ships are genuinely theirs. This asset-light model enables the company to be more flexible and efficient in discovering alternative strategies, ensuring that shipments arrive at their destinations faster by using the best available carrier for each route rather than being limited to a fixed fleet.
Expeditors Tracking Number Formats
Understanding your tracking reference code type is essential for getting accurate results. Expeditors tracking numbers typically follow specific international standards.
| Reference Type | Format | Example |
|---|---|---|
| Air Waybill (AWB) | 3-digit prefix plus 8 digits | 023-12345678 |
| House Air Waybill (HAWB) | Alphanumeric, Expeditors-issued | Varies by shipment |
| Ocean Bill of Lading (BOL) | Alphanumeric | Carrier-specific format |
| Container Number | 4 letters plus 6 digits plus 1 check digit | ABCD1234567 |
| Customs Entry | Digits plus hyphens | 231-1234567-8 |
| Booking Number | Alphanumeric reservation code | Assigned at booking |
| Purchase Order (PO) | Customer-assigned reference | As defined by shipper |
Your Expeditors tracking number, typically an air waybill, house bill of lading, or Expeditors-issued shipment reference, normally arrives in the shipping confirmation email from the merchant the moment your order ships.
If you have deleted the confirmation email or cannot find it, the order history page on the merchant’s site usually shows the Expeditors tracking number. The Expeditors drop-off receipt carries the tracking number, usually beneath the barcode at the top of the slip.
How to Track an Expeditors Shipment: All Methods
Method 1: Official Expeditors Website
The most direct way to track any Expeditors shipment is through the company’s own portal.
- Visit expeditors.com in your browser
- Find the tracking field on the homepage
- Enter your tracking number including AWB, Bill of Lading, container number, or PO reference
- Enter a city, ZIP code, or country if prompted for location context
- Click Track to view the complete shipment history and current status
The official portal provides access to detailed event updates including On Hand, In Transit, Released by Customs, and Delivered statuses for all shipment types.
Method 2: myExpeditors Client Portal
For business clients with registered accounts, the myExpeditors portal at myexpeditors.com provides a more comprehensive view of all active shipments with booking, visibility, and tracking tools for easier supply chain management.
The portal offers real-time visibility, predictive insights, automated alerts on potential disruptions, and carbon emissions data for registered business accounts. This level of detail goes beyond what the public tracking page shows and is available to shippers and importers with active Expeditors accounts.
Method 3: GoComet Container Tracking
Expeditors International uses the SCAC code EXDR. For shipping container tracking, enter a shipment’s booking or Bill of Lading or container number in the GoComet free container tracking tool. Once you enter the information, the tool provides live, automated updates whenever your shipment reaches a journey milestone.
GoComet also provides automated notifications by email or WhatsApp every time your shipment achieves an important milestone, such as when the shipment leaves the port of loading, reaches the transhipment port, or gets delayed.
Method 4: Third-Party Tracking Platforms
Several trusted platforms support Expeditors tracking and are useful for monitoring Expeditors shipments alongside other carriers.
| Platform | Best For |
|---|---|
| indiaposttrackings.com | Expeditors and India Post combined tracking |
| parcelmonitor.com | Expeditors multi-shipment dashboard with alerts |
| ordertracker.com | Universal international tracking including Expeditors |
| gocomet.com | Container and ocean freight Expeditors tracking |
| trackingmore.com | Expeditors API-based business tracking |
Method 5: Phone Tracking
For tracking issues that online portals cannot resolve, contact Expeditors customer care directly.
Customer Support Phone: +1 206-674-3400
Have your tracking reference number, shipment origin, destination, and approximate booking date ready when you call. Expeditors representatives can access internal tracking records not visible through the public portal and initiate formal traces for shipments that have not updated.
Expeditors Tracking by Shipment Type
Air Freight Tracking
Expeditors air freight provides reliable consolidation and direct air services for time-sensitive global cargo, with options for next-flight-out and standard consolidation to balance speed and cost.
Air freight tracking uses the Air Waybill number formatted as 3 digits followed by 8 digits. Updates appear at each airport checkpoint including pickup from origin, departure scan, arrival at transit airport, customs processing, and final delivery.
International routes through Expeditors air freight normally take 3 to 10 days depending on lane and service, and you should add 1 to 5 days for customs clearance at the destination.
Ocean Freight Tracking
Expeditors ocean freight provides comprehensive NVOCC services including Full Container Load and Less than Container Load, leveraging fixed weekly sailing schedules to ensure predictable transit times for global trade.
Ocean shipments are tracked using the Bill of Lading number or container number. Container tracking uses the format: 4 letters, 6 digits, and 1 check digit. Ocean freight tracking updates appear less frequently than air freight as containers spend long periods at sea between scan points.
International ocean routes through Expeditors normally take 20 to 40 plus days depending on origin and destination.
Transcon Ground Transportation
Transcon provides domestic and cross-border ground transportation services, specializing in time-definite and white-glove delivery within North America and Europe.
Ground shipments tracked under Transcon use the PRO number or reference number assigned at booking. Ground tracking updates appear at each scanning checkpoint along the delivery route.
Customs Brokerage Tracking
Expeditors customs and compliance services provide expert customs brokerage to navigate complex regulatory environments, utilizing over 3,000 customs professionals to ensure smooth clearance and compliance.
Customs brokerage tracking uses the Customs Entry number formatted as digits and hyphens. Status updates show the customs filing status, examination status, and release confirmation for inbound international shipments.
Every Expeditors Tracking Status Explained
By entering your specific reference code in the Expeditors tracking tool, you can access detailed event updates like On Hand, In Transit, and Released by Customs.
Here is what every Expeditors tracking status means:
| Status | What It Means |
|---|---|
| Pending | Package transferring between carriers, waiting for next scan |
| On Hand | Shipment received and confirmed at an Expeditors facility |
| In Transit | Moving between facilities, normal gaps between scans |
| Arrived at Origin | Reached origin Expeditors hub, preparing for departure |
| Departed | Left origin facility or airport, heading to next checkpoint |
| In Transit to Destination | On international flight or sea voyage |
| Arrived at Destination | Reached destination country Expeditors facility |
| Customs Filed | Customs documentation submitted to destination authorities |
| Customs Examination | Package selected for inspection by customs authorities |
| Released by Customs | Cleared customs clearance, ready for final delivery |
| Out for Delivery | Local carrier has shipment, delivering today |
| Delivered | Successfully handed to recipient |
| Exception | Unexpected issue affecting normal delivery, contact support |
Understanding the Pending Status
A Pending status often means the package is transferring between carriers and needs a scan. This is one of the most common status confusions for Expeditors shipments and does not indicate a problem. The shipment is actively moving but has not yet reached the next scanning checkpoint.
Expeditors Tracking for India Shipments
Expeditors has a dedicated Indian division operating as Expeditors International India Pvt. Ltd., with a branch presence across Chennai, Mumbai, Delhi, and other major commercial hubs.
How Expeditors Handles Shipments Into India
When a shipment is sent to India through Expeditors, the tracking journey follows a standard international freight flow.
Stage 1: Origin country processing The shipment is collected by Expeditors or a partner carrier at the origin location. An AWB or Bill of Lading is issued and the first tracking scan is created.
Stage 2: Consolidation and departure For air freight, the shipment is consolidated at the origin airport gateway and loaded onto the appropriate flight. For ocean freight, cargo is loaded at the origin port and then sails to India.
Stage 3: International transit No scan updates appear during the actual flight or sea voyage. Air freight gaps are typically 12 to 36 hours. Ocean freight gaps can last several days between port scans.
Stage 4: Arrival at India gateway For air freight arriving in India, the primary gateways are Mumbai Chhatrapati Shivaji Maharaj International Airport, Indira Gandhi International Airport Delhi, and Chennai International Airport. For ocean freight, major arrival ports include Nhava Sheva (JNPT) in Mumbai, Chennai Port, and Mundra Port.
Stage 5: Indian customs clearance Express Services at Expeditors offer time-definite options often delivering by 10:00 AM or 4:00 PM the next business day. However, standard shipments go through Indian customs clearance which typically takes 2 to 5 business days for pre-cleared documentation and up to 10 business days if examination is triggered.
Stage 6: Local delivery partner handover After customs clearance, Expeditors hands the shipment to its local delivery partner in India for final delivery to the consignee address. Tracking continues through the local partner’s system under the same Expeditors reference number.
Expeditors India Contact
Expeditors International India Pvt Ltd has offices in Chennai, Mumbai, Delhi, Kolkata, and Bangalore. For India-specific shipment inquiries, contact the Expeditors India office relevant to your gateway city.
Expeditors Tracking Delivery Times
International average transit times for standard services range from 7 to 15 days, depending on origin and destination. Express services with time-definite options often deliver by 10:00 AM or 4:00 PM the next business day.
| Service Type | Transit Time | Notes |
|---|---|---|
| Next-Flight-Out Air | 1 to 2 days | Premium express, highest cost |
| Standard Air Freight | 3 to 10 days | Most common international air option |
| Ocean FCL | 20 to 40 plus days | Varies significantly by route |
| Ocean LCL | 25 to 45 plus days | Consolidation adds to transit time |
| Transcon Ground USA | 2 to 5 days | Time-definite domestic options |
| Express LTL | Next day to 3 days | Within US and cross-border Canada and Mexico |
These timelines represent standard transit under normal conditions. Port congestion, customs examination, weather events, and carrier capacity constraints can extend delivery beyond these windows.
Expeditors vs Other Freight Forwarders
| Feature | Expeditors | DHL Global Forwarding | Kuehne plus Nagel | Panalpina |
|---|---|---|---|---|
| Headquarters | Bellevue, WA, USA | Bonn, Germany | Hamburg, Germany | Basel, Switzerland |
| Countries | 100 plus | 220 plus | 100 plus | 80 plus |
| Own Assets | No, asset-light | Yes, DHL Express fleet | Partial | Partial |
| IT Platform | Single unified global platform | Multiple systems | Multiple systems | Multiple systems |
| Customs Professionals | 3,000 plus | Large team | Large team | Large team |
| Fortune 500 | Yes | Parent Deutsche Post is global | No | No |
| Ocean NVOCC | Yes | Yes | Yes | Yes |
| IoT Tracking | Yes, SenseAware partnership | Yes | Yes | Yes |
| India Operations | Yes | Yes | Yes | Yes |
Expeditors is known for its single, unified IT platform which connects all offices worldwide, ensuring consistent data flow and faster exception management. This platform advantage means tracking data is more consistent and reliable across all 100 plus operating countries compared to competitors running multiple disconnected regional systems.
Expeditors Tracking Not Updating: Step by Step Fixes
Fix 1: Allow Time for New Shipments
After a booking is made, tracking data takes 12 to 24 hours to appear in the public system as the shipment moves from the shipper’s hands to the first Expeditors scanning point. Do not assume a problem if your tracking shows no result on the same day as booking.
Fix 2: Check for Pending Status
A Pending status often means the package is transferring between carriers and needs a scan. If your status shows Pending, the shipment is actively moving and the status will update once it reaches the next scanning facility.
Fix 3: Understand Scanning Gaps Are Normal
Long-haul and international parcels often go quiet for stretches at a time as they move between scan checkpoints. Ocean shipments can show no new scans for 5 to 7 days while at sea. Air shipments can show gaps of 12 to 24 hours during flight.
Fix 4: Verify the Reference Number Type
Expeditors accepts multiple reference types including AWB, BOL, container number, PO, and booking reference. Entering an AWB number into a container tracking field or vice versa will return no results. Confirm you are using the correct reference type for your shipment.
Fix 5: Check SCAC Code on Container Tracking Platforms
When using third-party container tracking platforms, enter the SCAC code EXDR alongside your container number or Bill of Lading to correctly identify Expeditors as the carrier. Some platforms require the SCAC code for accurate results.
Fix 6: Access myExpeditors for More Detail
If public tracking shows insufficient detail, log in to myexpeditors.com with your business account credentials to access predictive insights, automated alerts on potential disruptions, and internal shipment records not visible on the public portal.
Fix 7: Contact Expeditors Customer Support
After 7 to 10 working days of quiet on a domestic parcel or 3 plus weeks on an international one, it is worth asking Expeditors for an official trace. Call +1 206-674-3400 or contact your local Expeditors office with your tracking reference and shipment details for an internal investigation.
Fix 8: Build a Documentation Trail
Screenshots of the Expeditors tracking are your audit trail and they make any claim much smoother to file. Take and save screenshots of the tracking status at regular intervals from the time of shipment until delivery is confirmed.
Tips for Better Expeditors Tracking Experience
Save all tracking references immediately. AWB numbers, BOL numbers, container IDs, and booking references should all be saved in one place as soon as they are received. Losing any one of these references makes future tracking significantly harder.
Register for myExpeditors for business use. Business importers and exporters with regular Expeditors shipments benefit enormously from the predictive alerts and supply chain visibility available only through the registered client portal.
Use the correct reference type for each service. Air shipments track best with the AWB. Ocean shipments track best with the BOL or container number. Customs brokerage status tracks with the Customs Entry number. Mixing up reference types is the most common cause of no-result searches.
Set up automated notifications. You can get automated notifications by allowing the system to email you or WhatsApp you every time your shipment reaches an important milestone. Setting these up at the time of booking prevents the need for manual tracking checks.
Allow longer gaps before escalating ocean freight. Ocean freight between continents can show no new scans for extended periods that are completely normal. Only escalate after 3 or more weeks of no updates on an international ocean shipment.
Frequently Asked Questions About Expeditors Tracking
What is Expeditors tracking?
Expeditors tracking is the shipment monitoring service provided by Expeditors International of Washington, Inc., a global freight forwarding company operating in over 100 countries. It tracks air freight, ocean freight, ground transportation, and customs brokerage shipments using AWB numbers, Bills of Lading, container numbers, or purchase order references.
How do I track my Expeditors shipment?
Visit expeditors.com and enter your tracking reference in the homepage tracking field. You can also use myexpeditors.com for registered client accounts, or third-party platforms such as indiaposttrackings.com, parcelmonitor.com, or gocomet.com for multi-carrier tracking.
What is the Expeditors customer care number?
The customer support phone number is +1 206-674-3400. For India-specific shipments, contact the Expeditors International India Pvt. Ltd. office in your gateway city: Chennai, Mumbai, Delhi, Kolkata, or Bangalore.
What is the Expeditors SCAC code?
The Expeditors SCAC code is EXDR. Use this code when tracking Expeditors shipments on container tracking platforms that require carrier identification alongside the BOL or container number.
What format is an Expeditors AWB number?
An Air Waybill is a numeric string typically formatted as 3 digits (prefix) followed by 8 digits, for example 023-12345678. A Customs Entry number is formatted with a mix of digits and hyphens.
How long does Expeditors take to deliver internationally?
International average transit times for standard services range from 7 to 15 days, depending on origin and destination. Ocean freight routes normally take 20 to 40 plus days. Express services offer time-definite options often delivering by 10:00 AM or 4:00 PM the next business day.
Why is my Expeditors tracking not updating?
Normal tracking gaps occur during international flights, ocean voyages, and customs clearance periods. Long-haul and international parcels often go quiet for stretches at a time as they move between scan checkpoints. Escalate to Expeditors support after 7 to 10 working days of silence on domestic shipments or 3 plus weeks on international ones.
Does Expeditors own its own planes and ships?
No. Expeditors operates an asset-light model where none of the vehicles, aircraft, or ships are owned by the company. This enables flexibility to select the best available carrier for each route rather than being limited to a fixed fleet.
Can I track multiple Expeditors shipments at once?
Yes. Enter multiple tracking numbers separated by commas on the Expeditors website to track all shipments simultaneously. Third-party platforms such as myexpeditors.com and parcelmonitor.com also offer dashboard views for multiple active shipments.
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