A Daraz tracking number is the unique alphanumeric code assigned to every Daraz order the moment a seller dispatches it through the Daraz Express logistics network or a third-party courier, and it is the only piece of information you need to check the real-time location, current delivery status, and estimated arrival date of your parcel anywhere across Pakistan, Bangladesh, Sri Lanka, Nepal, and Myanmar without calling customer care or visiting a branch.
Millions of Daraz buyers search for their tracking number every day because sellers do not always communicate it clearly, the number format varies by country and courier, and many buyers do not know where to look in the Daraz app or on the website.
This complete guide covers every way to find your Daraz tracking number, explains the exact format for every country and courier, shows how to use it in the Daraz app, on the website, and on third-party trackers, and tells you exactly what to do if your Daraz tracking number is not working.
What Is a Daraz Tracking Number?
| Detail | Information |
|---|---|
| Also Called | Daraz Order Number, Daraz Consignment Number, DEX Number |
| Issued By | Daraz Express (DEX) or partner courier |
| Format | Alphanumeric, varies by country and courier |
| Pakistan DEX Format | PK prefix followed by letters and digits |
| Bangladesh DEX Format | BD prefix followed by letters and digits |
| Sri Lanka DEX Format | SL-DEX prefix format |
| Nepal DEX Format | NP prefix followed by letters and digits |
| Where to Find | My Orders section of Daraz app or website |
| Third-Party Couriers | May use different format from DEX |
| Used For | Tracking parcel on Daraz app, website, or third-party tools |
A Daraz tracking number is different from your Daraz Order ID. The Order ID is the number Daraz assigns when you place your purchase. The tracking number is assigned later by the courier, either Daraz Express or a partner logistics provider, when the seller hands over the parcel for dispatch.
You may not see a tracking number immediately after placing an order. It appears only after the seller marks the order as shipped and the courier system assigns a consignment number. This typically happens within 24 to 72 hours of placing your order depending on the seller’s handling time.
Daraz Tracking Number Format by Country
The tracking number format on Daraz varies depending on the country you are in and the courier handling your delivery.
Pakistan DEX Tracking Number Format
Daraz Express Pakistan tracking numbers start with the prefix PK followed by a combination of letters and numbers. The complete format typically follows this structure: PK-ABC1234-XYZ or similar alphanumeric combinations.
For third-party couriers handling Daraz Pakistan orders, the format varies by courier company. TCS, Leopards, BTEX, and other partner couriers each use their own tracking number formats.
Bangladesh DEX Tracking Number Format
BD-DEX tracking numbers for Bangladesh use the BD prefix, followed by a unique alphanumeric identifier. Most BD-DEX tracking numbers contain a mix of uppercase letters and digits following the country prefix.
BD-DEX also handles the final delivery leg for AliExpress international shipments entering Bangladesh, so some tracking numbers may originate from international carrier systems before transitioning to BD-DEX format.
Sri Lanka DEX Tracking Number Format
SL-DEX handles Daraz Sri Lanka deliveries. Tracking numbers follow the SL prefix format. For island-wide deliveries, the SL-DEX number tracks from seller pickup through the sorting center to your address.
Nepal DEX Tracking Number Format
NP-DEX tracking numbers start with the NP prefix. Nepal Daraz deliveries often take slightly longer than metro deliveries in Pakistan and Bangladesh due to terrain and infrastructure factors, but the NP-DEX tracking number works the same way across all Nepal coverage areas.
International Seller Tracking Numbers
When you purchase from an international seller on Daraz, particularly through LazMall international or cross-border stores, the initial tracking number may be from the international carrier such as Cainiao, 4PX, or China Post. Once the parcel clears customs and enters the DEX network for final delivery, the tracking number in your Daraz account updates to the DEX format for your country.
Where to Find Your Daraz Tracking Number
Many buyers are unsure where to find their tracking number inside Daraz. Here is every location where it appears.
In the Daraz App
This is the fastest and most reliable source for tracking your Daraz order.
- Open the Daraz app on your Android or iOS device
- Tap on My Account at the bottom of the screen
- Tap on My Orders
- Find the specific order you want to track
- Tap on the order to open the order details
- The tracking number appears in the shipping information section
The tracking number in the Daraz app is clickable. Tapping it takes you directly to the tracking timeline, which shows every status update from dispatch to delivery.
On the Daraz Website
- Log into your Daraz account at daraz.pk, daraz.com.bd, daraz.lk, or daraz.com.np
- Click on My Account at the top right
- Select My Orders from the dropdown
- Find and click on the specific order
- The tracking or consignment number appears in the order summary alongside a Track Order button
In Your Dispatch Notification SMS
When the seller ships your order, Daraz sends an automatic SMS to your registered mobile number. This SMS contains both the order ID and the consignment or tracking number. Search your messages for sender names like Daraz or the courier name such as DEX, TCS, or BTEX.
In Your Shipping Confirmation Email
Check the email associated with your Daraz account for a shipping confirmation. The email contains the tracking number, the courier handling your delivery, and a direct tracking link.
From the Seller Directly
Some Daraz sellers, particularly informal marketplace sellers, communicate tracking numbers directly through Daraz chat. Check the seller chat in your Daraz app inbox if the tracking number is not showing in the standard order details location.
How to Use Your Daraz Tracking Number
Once you have found your Daraz tracking number, here is how to use it to track your order in real time.
Track Inside the Daraz App
Tap on the tracking number shown in your order details. The app opens a full tracking timeline showing every status update with timestamps. This is the most complete view of your Daraz order journey, updated in real time by Daraz Express.
Track on the Daraz Website
Click the Track Order button next to your order on the My Orders page. Alternatively, go to the Daraz Logistics tracking portal for your country and enter the tracking number directly.
Track on Third-Party Platforms
Enter your Daraz tracking number, particularly the DEX-prefixed number, on these platforms for tracking outside of the Daraz ecosystem:
| Platform | Best For |
|---|---|
| indiaposttrackings.com | Daraz tracking and international courier combined |
| 17track.net | Daraz DEX and international seller tracking |
| ship24.com | Daraz cross-border tracking |
| parcelsapp.com | Daraz DEX with full journey visibility |
| trackingmore.com | Daraz API-based business tracking |
SMS Tracking for Pakistan
For Daraz Pakistan orders handled by DEX, some courier partners offer SMS-based tracking. Check the courier name listed on your order and contact them directly about SMS tracking options.
Daraz Tracking Number Not Working: Common Causes and Fixe
Cause 1: The Seller Has Not Shipped Yet
The most common reason your Daraz tracking number shows no results is that the seller has not yet handed the parcel to the courier, even if they have marked the order as shipped on the Daraz platform.
Sellers on Daraz have a handling time that ranges from same-day dispatch to several business days depending on the product and seller. Check the seller’s stated handling time on the product page. If your order was placed recently and is still within the handling window, the tracking number is generated but inactive.
Wait at least 24 to 48 hours after receiving the tracking number before assuming a problem.
Cause 2: Courier Has Not Scanned the Parcel Yet
Even after the seller physically hands the parcel to the courier, the first tracking scan may take 6 to 24 hours depending on the courier’s scanning infrastructure at the pickup location. Remote pickup locations in less urban areas take longer to appear in the system.
Cause 3: Wrong Tracking Number Entered
Daraz tracking numbers are case-sensitive and format-specific. A single wrong character, a space, or a missing letter returns no result. Copy and paste the number directly from the Daraz app rather than typing it manually.
Cause 4: Third-Party Courier Using Different Portal
If your Daraz order is being handled by a third-party courier such as TCS in Pakistan, Ninja Van in Bangladesh, or Poslaju in any country, the DEX tracking portal will not show results. You need to enter the tracking number on the specific courier’s own tracking portal.
Check the courier name displayed in your Daraz order details to identify which portal to use.
Cause 5: International Order Still in Transit
For international Daraz orders, the tracking number from the international carrier uses a different tracking system than DEX. The China-side or international tracking number needs to be entered on international tracking platforms such as 17track.net rather than on the Daraz logistics portal.
The tracking number in your Daraz app updates to a DEX number only after the parcel has cleared local customs and entered the DEX network for final delivery.
Daraz Tracking Number vs Daraz Order ID: Key Difference
Many buyers confuse these two numbers and enter the wrong one into tracking systems.
| Detail | Daraz Order ID | Daraz Tracking Number |
|---|---|---|
| When Assigned | Immediately when you place order | After seller dispatches and courier assigns it |
| Format | Numeric, usually starts with digits | Alphanumeric with country prefix |
| Purpose | Identifies your purchase in Daraz system | Tracks physical location of parcel |
| Works on | Daraz website for order management | Courier tracking portals and apps |
| Found in | Order confirmation immediately | My Orders after seller ships |
The Order ID, like 123456789, is used to manage your purchase on Daraz, request returns, chat with sellers, and raise complaints. The tracking number like PK-ABC1234-XYZ is for following the physical parcel on its delivery journey.
Entering your Order ID into a tracking field returns no result. Always use the consignment or tracking number to check delivery status.
Daraz Tracking Numbers for International Orders
If you purchased from an international seller on Daraz LazMall or through the Daraz Global Collection, your tracking number journey has two phases.
Phase 1: International Carrier Number
The first tracking number you receive is from the international carrier handling the cross-border shipment. Common carriers for Daraz international orders include Cainiao Network, 4PX Express, Yanwen, and various China Post services.
This number tracks the parcel from the seller in China through international transit to your country’s customs. Use 17track.net or indiaposttrackings.com to track this number as it often covers carriers that Daraz’s own tracking portal does not support.
Phase 2: DEX Number After Customs
Once the parcel clears customs in your country and is handed to Daraz Express for final delivery, the Daraz app updates your order to show a DEX tracking number with the appropriate country prefix. Use this DEX number in the Daraz app or on the DEX tracking portal for the most up-to-date final delivery status.
Daraz Tracking Number for Every Country: Quick Reference
| Country | Daraz Website | DEX Prefix | Best Tracking Method |
|---|---|---|---|
| Pakistan | daraz.pk | PK | Daraz app, My Orders |
| Bangladesh | daraz.com.bd | BD | Daraz app, My Orders |
| Sri Lanka | daraz.lk | SL | Daraz app, My Orders |
| Nepal | daraz.com.np | NP | Daraz app, My Orders |
| Myanmar | daraz.com.mm | MM | Daraz app, My Orders |
In all countries, the Daraz app’s My Orders section is always the fastest and most reliable place to find your tracking number and view the current delivery status.
Contact Daraz Customer Care for Tracking Issues
If your Daraz tracking number is genuinely missing or not working after 72 hours from the order placement, contact Daraz customer care via in-app chat for the fastest response.
| Country | Contact Method | Hours |
|---|---|---|
| Pakistan | In-app chat at daraz.pk | Every day |
| Bangladesh | In-app chat at daraz.com.bd | Every day |
| Sri Lanka | In-app chat at daraz.lk | Every day |
| Nepal | In-app chat at daraz.com.np | Every day |
For all countries, the Daraz in-app chat typically provides faster responses than phone or email support, especially during peak shopping events like 11.11 and 12.12.
Provide your Order ID, the seller’s name, and your registered mobile number when contacting support. The customer care team can retrieve the tracking number from the seller’s dispatch records and send it to you directly.
Tips for Managing Your Daraz Tracking Numbers
Enable push notifications on the Daraz app. The app sends automatic tracking status updates at every milestone. You do not need to manually search for your tracking number once notifications are enabled.
Take a screenshot of your tracking number as soon as it appears. Tracking numbers disappear from the My Orders page after 30 to 60 days. Save it separately if you want to keep a record.
Check the courier name before using a tracking portal. The courier name shown in your Daraz order details tells you whether to use the DEX portal, a partner courier website, or an international tracking platform.
Use the Daraz app tracking tab rather than the website for international orders. The Daraz app consolidates international carrier and DEX tracking updates into a single view, more reliably than the website version, for cross-border purchases.
Contact the seller if the tracking number is missing after 72 hours. Sellers are required to ship within their stated handling time. If no tracking number appears after 72 hours from order placement, message the seller through Daraz chat to confirm dispatch.
Frequently Asked Questions About Daraz Tracking Number
What is a Daraz tracking number?
A Daraz tracking number is the unique alphanumeric code assigned by Daraz Express or a partner courier when a seller dispatches your order. It lets you track the real-time location and delivery status of your parcel. It is different from your Daraz Order ID which is assigned when you place the purchase.
Where can I find my Daraz tracking number?
Open the Daraz app, go to My Account, tap My Orders, select your order, and the tracking number will appear in the shipping details section. It also arrives in your dispatch notification SMS and shipping confirmation email.
Why is my Daraz tracking number not working?
The most common reasons are that the seller has not yet physically dispatched the parcel, the courier has not yet scanned the parcel at the first checkpoint, or you are entering your Order ID instead of the tracking number. Wait 24 to 48 hours after receiving the number before assuming a problem.
What is the format of a Daraz tracking number?
Daraz Express tracking numbers start with a country prefix. Pakistan orders use PK, Bangladesh uses BD, Sri Lanka uses SL, Nepal uses NP, and Myanmar uses MM. The prefix is followed by a unique alphanumeric combination. Third-party courier formats vary by courier company.
What is the difference between a Daraz Order ID and a tracking number?
Your Order ID is assigned when you place a purchase and is used to manage your order on Daraz. Your tracking number is assigned when the seller ships the parcel and is used to track the parcel’s delivery journey. Entering your Order ID into a tracking field will return no results.
How long does it take for a Daraz tracking number to appear?
A Daraz tracking number typically appears in your My Orders section within 24 to 72 hours of placing your order, depending on the seller’s handling time and the courier’s scanning schedule.
Can I track a Daraz order without a tracking number?
Yes. Open the Daraz app, go to My Orders, and tap on any order to see its current status even without the specific tracking number. The app links your order directly to the courier’s live tracking data.
What should I do if my Daraz tracking number is missing after 72 hours?
Contact the seller through Daraz chat and ask them to confirm the dispatch date and share the tracking number. If the seller is unresponsive, contact Daraz customer support through the in-app chat with your Order ID and registered mobile number.