Tracking internazionale is the Italian term for international shipment tracking, referring to the real-time monitoring of any parcel sent from Italy to another country or arriving in Italy from abroad, using a unique tracking number that follows the parcel through every carrier network, customs clearance point, and last-mile delivery stage worldwide. Whether you are waiting for a Poste Italiane international parcel, a BRT shipment going abroad, a China Post ePacket arriving in Italy from AliExpress, a DHL Express international courier, or any cross-border delivery touching Italy, this complete tracking internazionale guide explains every tracking number format, every method to track your international shipment, what every status means in plain English, how Italian customs affects tracking, and exactly what to do when your tracking stops updating.
What Is Tracking Internazionale?
Tracking internazionale is the Italian postal and logistics term for international parcel tracking. It covers the complete real-time monitoring of a cross-border shipment from the moment it enters the carrier network in the origin country through export customs clearance, international transit, import customs processing in Italy or the destination country, and final door delivery.
Every tracked international spedizione receives a codice di tracciamento internazionale, which is the Italian international tracking code. This code is typically 13 characters long following the Universal Postal Union S10 standard: two letters identifying the service type, nine digits as the unique identifier, and a two-letter country code identifying the origin.
Italy’s national postal operator Poste Italiane handles hundreds of millions of domestic and international shipments per year. When you see “Partita dal Centro di Scambi Internazionale” in your tracking, it means the parcel has left Italy’s international exchange center and tracking has transferred to the destination country’s postal service. Conversely, when an international parcel arrives in Italy, it enters through one of Italy’s Centro di Scambi Internazionale facilities and is processed by Italian customs before Poste Italiane or another Italian carrier completes last-mile delivery.
How to Find Your Tracking Internazionale Number
Your international tracking number is available from multiple sources depending on how the shipment was booked.
| Source | Where to Find the International Tracking Number |
|---|---|
| Poste Italiane | On the deposit receipt under the barcode, or in the dispatch confirmation email |
| BRT Bartolini | In the shipping confirmation email or on the consignment note |
| GLS Italy | In the dispatch email from sender |
| Amazon Italy | Your Orders, click Track Package |
| AliExpress | My Orders, View Detail, Logistics Information section |
| eBay | Purchase History, Track Order |
| Zalando Italy | Your Orders, Track Shipment |
| Any online store | In the dispatch confirmation email after the seller ships |
Your order number and your tracking internazionale number are two completely different things. The order number is the seller’s internal reference. The international tracking code is assigned by the carrier and is the only code that works on any international tracking portal.
Tracking Internazionale Number Formats
The format of your international tracking number tells you which carrier is handling your shipment and what tracking visibility to expect throughout the journey.
| Carrier | Tracking Number Format | Example |
|---|---|---|
| Poste Italiane Raccomandata International | Two letters, 9 digits, IT at end | RR123456789IT |
| Poste Italiane Posta Internazionale | Two letters, 9 digits, IT at end | EE123456789IT |
| Poste Italiane SDA Express | 13-digit numeric starting with 9 | 9238012345678 |
| China Post EMS arriving in Italy | E plus letter, 9 digits, CN | EE123456789CN |
| ePacket arriving in Italy | L plus letter, 9 digits, CN | LM489998816CN |
| Yanwen to Italy | 13 characters ending in YP | UA123456789YP |
| Cainiao to Italy | Starts with CNUSUP | CNUSUP00017762655 |
| DHL Express | 10 to 11 digits | 1234567890 |
| FedEx | 12 to 15 digits | 123456789012 |
| UPS | 18 characters starting with 1Z | 1Z999AA10123456784 |
| TNT Italy | Alphanumeric, 9 to 15 characters | GE12345678IT |
If you cannot identify your carrier from the number format, paste the tracking code into indiaposttrackings.com. The tool automatically identifies the carrier and retrieves international tracking data without requiring you to select the carrier manually.
How to Track an International Shipment from or to Italy
Track on Poste Italiane
Go to poste.it and use the Cerca Spedizioni function on the homepage. Enter your tracking number and view the full status timeline. All Poste Italiane tracked services use the same lookup tool, Cerca Spedizioni, also known as Dove Quando, which means “Where and When.”
You can also track via the Poste Italiane app, by calling 803.160 from Italy or 06.4526.3160 internationally, or via WhatsApp at 371 5003715 for automated tracking internazionale queries.
Track on indiaposttrackings.com
Go to indiaposttrackings.com, enter your tracking internazionale number in the search bar, click Track Now, and view the complete international shipment journey from origin country dispatch through customs clearance to Italian last-mile delivery or destination country delivery. The tool auto-detects the carrier and follows cross-border handoffs automatically. No login, no registration, no captcha required.
This is especially useful for AliExpress, Temu, and SHEIN orders from China arriving in Italy, as the tool tracks the Chinese carrier leg and automatically resumes tracking once Poste Italiane or another Italian carrier takes over after customs clearance.
Track on Universal Platforms
17TRACK supports Poste Italiane, along with over 3,303 carriers worldwide. 17TRACK integrates with over 3,303 carriers like USPS, UPS, FedEx, DHL and others, and Poste Italiane orders from global marketplaces like TikTok, Shopify, Amazon, Wish, and AliExpress can all be tracked on 17TRACK.
AfterShip, TrackingMore, Parcel Monitor, ParcelsApp, and Ship24 all support tracking internazionale across Italian and international carriers simultaneously.
Track on the Carrier’s Official Website
| Carrier | Tracking Internazionale Website |
|---|---|
| Poste Italiane | poste.it, Cerca Spedizioni section |
| BRT Bartolini | brt.it, Track and Trace |
| GLS Italy | gls-italy.com, Track section |
| DHL Italy | dhl.com/it-en/home/tracking.html |
| FedEx | fedex.com, Track section |
| UPS | ups.com, Track section |
| TNT Italy | tnt.com, Track section |
Poste Italiane International Tracking: Complete Guide
Poste Italiane is Italy’s national postal service and the country’s largest logistics operator, with 12,000-plus post offices. It offers multiple international shipping services, each with its own tracking format and delivery speed.
Posta Internazionale (International Mail)
Standard international postal service for registered letters, insured items, and small packets. Tracking numbers follow the 13-character UPU S10 format: two letters, nine digits, and IT for Italy-origin items. Once the parcel departs the Centro di Scambi Internazionale, tracking transfers to the destination country’s postal operator. The same tracking number works on the destination postal website.
Raccomandata Internazionale (Registered International)
Registered international mail for important documents and small items requiring signature confirmation on delivery. Tracking numbers typically start with R and end in IT. Tracking is available from dispatch in Italy to delivery abroad.
EMS International (Express Mail Service)
EMS is Poste Italiane’s fastest international service, delivering to over 100 countries in 3 to 5 business days with full tracking. EMS tracking numbers start with E and end in IT for Italy-origin parcels.
SDA Express Courier International
SDA is Poste Italiane’s express courier subsidiary for time-sensitive international business shipments. Tracking is available at every stage including customs clearance, with more frequent updates than standard postal services.
Poste Italiane International Delivery Times:
| Destination Region | Standard | EMS Express |
|---|---|---|
| European Union | 3 to 6 working days | 2 to 4 working days |
| USA and Canada | 7 to 15 working days | 4 to 7 working days |
| Asia and Middle East | 7 to 15 working days | 4 to 8 working days |
| Rest of World | 10 to 20 working days | 5 to 10 working days |
Tracking Internazionale Status Meanings
Every tracking internazionale status update corresponds to a specific stage in the cross-border delivery chain. Here is what each one means in plain English alongside the Italian terminology:
| Tracking Internazionale Status | English Meaning |
|---|---|
| Accettazione or Presa in Carico | Shipment accepted by carrier. Tracking is now active. |
| In Lavorazione or Smistamento | Shipment being processed at a sorting facility |
| Partito dal Centro di Scambi Internazionale | The shipment has left Italy’s international exchange center. Tracking now transfers to the destination country’s postal service. |
| Consegnato al Corriere Internazionale | Handed to the international carrier for cross-border transport |
| In Transito Internazionale | In international transit, no scan events occur during this phase |
| Arrivato al Centro di Scambi Internazionale | Arrived at Italy’s import international exchange center. Italian customs will now process the parcel. |
| In Dogana or Sdoganamento | International parcel being processed by Italian customs |
| Sdoganato or Dogana Completata | Customs cleared. Parcel moving to Italian last-mile delivery. |
| In Consegna | Out for delivery. Carrier will deliver today. |
| Consegnato | Successfully delivered |
| Tentativo di Consegna | Delivery attempted, no one available |
| In Giacenza | Parcel held at post office or depot for collection |
| Reso al Mittente | Returned to sender after failed delivery attempts |
Partito dal Centro di Scambi Internazionale explained: When Poste Italiane tracking shows this status, the parcel has physically left Italy through the international exchange center, usually located at Milan Malpensa or Rome Fiumicino. From this point, the destination country’s postal service tracks the parcel. Use the same tracking number on the destination country’s postal website or on indiaposttrackings.com for continued international tracking.
Arrivato al Centro di Scambi Internazionale means: This status indicates that an incoming international parcel has arrived in Italy at one of the international exchange centers. Italian customs will now review the parcel. This stage can last 1 to 14 days depending on whether the parcel is randomly selected for inspection and whether import duties are due.
Italian Customs and Tracking Internazionale
Italian customs, la Dogana, is the stage where most tracking internazionale confusion and delays occur for international parcels entering Italy. Here is how it works and what to expect.
Import customs rules for Italy (2026):
Since July 2021, all parcels imported into Italy from countries outside the European Union are subject to Italian VAT at 22 percent, regardless of the declared value. Additional customs duties apply to parcels with a declared value exceeding 150 euros.
For purchases from AliExpress, Temu, and SHEIN from China, most platforms collect Italian VAT at checkout for orders below 150 euros. For orders over 150 euros, import duties may be due at customs before the parcel is released for delivery.
How Italian customs affects tracking internazionale:
When your international parcel shows In Dogana or is at the Centro di Scambi Internazionale, no real-time scan updates appear in the tracking system. Italian customs processes parcels silently and updates the carrier system only when the parcel is cleared or a hold is placed.
Routine clearance takes 1 to 3 business days. Parcels selected for inspection can take 7 to 14 days. Parcels with unpaid duties are held until the recipient pays the duties.
If your tracking internazionale shows no update for more than 7 days in a customs-related status, check your email for a customs notification from Poste Italiane or the Agenzia delle Dogane e dei Monopoli requesting payment of duties.
Tracking Internazionale from China to Italy
Italy is one of the most popular destinations for international parcels from China via AliExpress, Temu, SHEIN, Wish, and DHgate. In Italy, you can track packages from around 30 different logistics providers, covering everything from local deliveries to international shipments, including Poste Italiane, DHL, UPS, GLS, and SDA.
Complete journey from China to Italy:
Stage 1: Chinese carrier dispatch The seller hands the parcel to China Post, Yanwen, Cainiao, or Yun Express. The tracking internazionale number activates within 24 to 48 hours.
Stage 2: Chinese export processing The parcel is sorted at an international exchange facility in Shanghai, Guangzhou, or Beijing and passes through export security and Chinese customs clearance.
Stage 3: Air transit to Italy The parcel is loaded onto an international flight. No tracking events occur during this phase. A gap of 7 to 21 days is completely normal.
Stage 4: Arrival at Italian customs exchange The parcel arrives at an Italian Centro di Scambi Internazionale at Malpensa or Fiumicino. Italian customs reviews the declared value and applies VAT and any applicable duties.
Stage 5: Poste Italiane or carrier handover After customs clearance, Poste Italiane, BRT, GLS, or another Italian carrier receives the parcel and routes it toward the recipient’s address.
Stage 6: Last-mile delivery The carrier delivers Monday through Saturday. Delivery hours vary by carrier, typically 8 AM to 7 PM.
Expected delivery times from China to Italy:
| Shipping Service | Total Delivery Time |
|---|---|
| China Post EMS | 10 to 20 days |
| ePacket | 15 to 30 days |
| AliExpress Standard Shipping | 15 to 35 days |
| Cainiao Standard | 20 to 45 days |
| Yanwen Economic Air Mail | 20 to 45 days |
| DHL Express from China | 3 to 7 days |
Enter your Chinese carrier tracking number on indiaposttrackings.com to follow the complete tracking internazionale journey from Chinese dispatch through Italian customs to Poste Italiane last-mile delivery in one unified timeline.
Tracking Internazionale for Italian Exports
When you send a parcel from Italy to another country, tracking internazionale covers the Italian dispatch leg until the parcel leaves Italy’s international exchange center. From that point, the destination country’s postal service or carrier handles tracking under the same number.
For Poste Italiane international exports:
When you see “Partita dal Centro di Scambi Internazionale” in your outbound tracking, the parcel has left Italy. Use the same tracking number on the destination country’s postal website for further updates.
Common destination postal websites where your Italian tracking number continues to work:
| Destination | Track On |
|---|---|
| USA | usps.com |
| UK | royalmail.com |
| Germany | deutschepost.de |
| France | laposte.fr |
| Australia | auspost.com.au |
| India | indiaposttrackings.com |
| China | ems.com.cn |
| Japan | post.japanpost.jp |
Italian Carriers for International Shipments
Poste Italiane
Poste Italiane is Italy’s national postal service founded in 1862 with over 12,000 post offices and the country’s most extensive domestic and international coverage. International tracking is available through its Cerca Spedizioni tool on poste.it, the Poste app, WhatsApp at 371 5003715, and by calling 803.160 from Italy.
BRT Bartolini
BRT, founded in 1928 in Bologna and 85 percent owned by DPDgroup, delivers over 125 million parcels annually. BRT primarily handles domestic Italian deliveries and B2B international shipments to European destinations through the GeoPost DPD network. International tracking is on brt.it.
GLS Italy
GLS Italy is part of the General Logistics Systems network, which covers 41 countries in Europe and internationally. GLS tracking internazionale covers Italy to Europe routes with same-day scan visibility in most European countries.
DHL Italy
DHL Express Italy delivers to over 220 countries with the fastest international tracking visibility including customs clearance events. International tracking at dhl.com/it-en/home/tracking.html.
TNT Italy
TNT Italy operates as FedEx’s Italian brand, offering international express delivery across Europe and worldwide. TNT tracking internazionale is on tnt.com.
Tracking Internazionale Not Updating
Tracking internazionale stops updating for reasons ranging from completely normal transit phases to situations needing action.
Normal gaps needing no action:
After “Partita dal Centro di Scambi Internazionale,” no further Poste Italiane updates appear. The parcel is with the destination country’s postal service and must be tracked there.
International air transit from China or other countries creates gaps of 7 to 21 days with no events. Parcels in air freight are not scanned during flight.
Italian customs processing takes 1 to 14 days with no real-time tracking updates. No tracking internazionale system can show what is happening inside the customs facility.
After customs clearance and handover to the Italian carrier, a 24 to 72 hour gap occurs before the new carrier scans the parcel.
New tracking numbers take 24 to 48 hours to activate after dispatch.
Problems needing your action:
Customs hold for more than 14 days may require payment of import duty. Check your email for a notification from Poste Italiane or the Agenzia delle Dogane.
In Giacenza for more than 5 days means visit the post office or carrier depot before the holding period expires and the parcel is returned to sender.
No update for more than 7 working days on a Poste Italiane international outbound shipment is unusual. Contact Poste Italiane at 803.160 or file a claim online through poste.it.
Step by step when tracking internazionale is stuck:
- Wait 48 hours for new tracking numbers before concluding there is a problem
- Wait 7 to 21 days during international air transit from China before taking action
- For outbound parcels that show “Partita dal Centro di Scambi Internazionale,” switch to the destination country’s postal website using the same tracking number
- Check your email for customs duty notifications for incoming international parcels
- Enter the tracking number on indiaposttrackings.com to check if a different carrier has newer data
- Contact Poste Italiane at 803.160 from Italy or via WhatsApp at 371 5003715
Best Tools for Tracking Internazionale
| Tool | Italian Carriers | International Carriers | Free |
|---|---|---|---|
| indiaposttrackings.com | Poste Italiane, BRT, GLS via global carriers | China Post, DHL, FedEx, USPS | Yes |
| 17TRACK | All major Italian carriers | 3,303 plus globally | Yes |
| AfterShip | Poste Italiane, SDA, GLS | 1,311 plus | Yes with limits |
| TrackingMore | Poste Italiane, BRT, TNT, GLS | 1,346 plus | Yes with limits |
| Parcel Monitor | 30 plus Italian carriers | 575 plus | Yes |
| ParcelsApp | Poste Italiane | Hundreds | Yes |
Final Thoughts
Tracking internazionale gives every sender and recipient in Italy complete visibility over cross-border shipments from dispatch through customs to final door delivery. Understanding when Poste Italiane stops tracking and when to switch to the destination country’s postal website removes the most common source of international tracking confusion. For international parcels arriving in Italy from China through multiple carriers before Poste Italiane handles last-mile delivery, indiaposttrackings.com provides complete tracking internazionale coverage across all carriers in one unified timeline, free with no registration required.
Frequently Asked Questions About Tracking Internazionale
What is tracking internazionale?
Tracking internazionale is the Italian term for international shipment tracking. It refers to the real-time monitoring of any cross-border parcel from dispatch in the country of origin through international transit, customs clearance, and delivery to the final address, using a codice di tracciamento, the Italian tracking number. All tracked international spedizioni use the 13-character Universal Postal Union S10 format.
How do I track an international shipment from Italy?
Use the Cerca Spedizioni tool on poste.it for Poste Italiane international shipments. For parcels involving multiple carriers, enter your tracking code on indiaposttrackings.com for complete international tracking coverage including cross-carrier handoffs and Italian customs clearance events. You can also track via the Poste Italiane app or by calling 803.160 from Italy.
Why does tracking stop after “Partita dal Centro di Scambi Internazionale”?
This status means your Poste Italiane parcel has left Italy’s international exchange center and tracking has transferred to the destination country’s postal service. Poste Italiane no longer receives scan data at this point. Use the same tracking number on the destination country’s postal website. For example, if sending to the USA, use usps.com. If sending to India, use indiaposttrackings.com.
How long does an international parcel from Italy take to arrive?
Standard Poste Italiane international delivery takes 3 to 6 working days to EU countries, 7 to 15 working days to the USA and Canada, and 7 to 15 working days to Asia and the Middle East. EMS express is faster at 2 to 4 working days to Europe and 4 to 8 working days to Asia. DHL Express from Italy delivers to most destinations in 1 to 4 working days.
What does “In Dogana” mean in tracking internazionale?
In Dogana means your international parcel is being processed by Italian customs authorities. This is a normal stage for all parcels entering Italy from outside the European Union. Routine clearance takes 1 to 3 business days. Parcels selected for inspection can take 7 to 14 days. If duties are owed, you will receive an email notification or a Poste Italiane notice requesting payment before the parcel is released.
How do I track a parcel from China to Italy?
Enter your AliExpress, Temu, or SHEIN tracking number on indiaposttrackings.com. The tool tracks the Chinese carrier leg from dispatch and automatically continues tracking through Italian customs and Poste Italiane once the parcel arrives in Italy, showing the complete international tracking journey in a single unified timeline.
What customs rules apply to international parcels arriving in Italy?
Since July 2021, all parcels imported into Italy from outside the EU are subject to 22 percent Italian VAT regardless of declared value. Parcels with a declared value above 150 euros may also attract additional import duties. For AliExpress orders under 150 euros, most platforms collect Italian VAT at checkout. For orders above 150 euros, duties may be collected at customs.
How do I contact Poste Italiane about an internazionale tracking problem?
Call 803.160 from Italy; available Monday to Friday, 8 AM to 8 PM, and Saturday, 8 AM to 2 PM. From abroad, call 06.4526.3160. Contact via WhatsApp at 371 5003715 for automated queries. File a formal complaint through your account on poste.it for written documentation of tracking internazionale issues.
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