eKart tracking is the real-time shipment monitoring system of eKart Logistics, India’s largest logistics and supply chain company, a subsidiary of Flipkart, founded in 2009 in Bengaluru, that delivers over 10 million shipments monthly across 3,800 plus PIN codes using a fleet of over 7,000 GPS-equipped trucks, 80 plus sortation centers, and 3,500 delivery hubs. Whether your Flipkart order, Myntra parcel, or third-party ecommerce shipment is handled by eKart, this complete guide covers every tracking number format, every method to track your shipment, every status meaning, and every fix for common eKart tracking problems.
What Is eKart Logistics?
eKart Logistics is the in-house supply chain and last-mile delivery arm of Flipkart, India’s largest e-commerce platform. Originally called Flipkart Logistics when it was established in 2009, renamed eKart in 2010 to offer logistics services to other e-commerce businesses beyond Flipkart. It is run by Instakart Services Pvt. Ltd., headquartered at Alyssa, Begonia and Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, Karnataka 560103. Around 90 percent of all Flipkart orders are delivered by eKart, making it one of the highest-volume last-mile carriers in India.
eKart operates a fleet of over 7,000 trucks, more than 70 fulfillment centers, 80-plus sortation centers, and 3,500 hubs, and pioneered AI-powered robots that improve efficiency in sortation centers with a capacity of 9 million plus shipments daily.
| Detail | Information |
|---|---|
| Full Name | eKart Logistics (Instakart Services Pvt. Ltd.) |
| Former Name | Flipkart Logistics |
| Founded | 2009, Bengaluru, Karnataka |
| Rebranded | 2010 |
| Parent Company | Flipkart (Walmart-owned) |
| Registered Address | Embassy Tech Village, Bengaluru, KA 560103 |
| Monthly Shipments | 10 million plus |
| Daily Capacity | 9 million plus |
| PIN Codes Covered | 3,800 plus |
| Trucks | 7,000 plus |
| Fulfillment Centers | 70 plus |
| Sortation Centers | 80 plus |
| Delivery Hubs | 3,500 |
| Customer Care (India) | 1800 208 9898 |
| Customer Care (Abroad) | +91 1800 420 1111 |
| Official Website | ekartlogistics.com |
| Customer Service Hours | Monday to Saturday, 8 AM to 5 PM |
eKart Tracking Number Format
eKart’s tracking numbers are 14-character codes that start with four letters followed by 10 numerals. Some examples include FMPC2947161205 and FMPC2927978921. The format always starts with four uppercase letters and is followed by 10 numerical digits, for example FMPP0123456789. Ekart tracking numbers start with FMP and offer reliable real-time updates.
| Format Type | Example | Service |
|---|---|---|
| FMPC followed by 10 digits | FMPC2947161205 | Standard Flipkart delivery |
| FMPP followed by 10 digits | FMPP0567571647 | Flipkart Plus orders |
| FMPS followed by 10 digits | FMPS0123456789 | Surface delivery |
| FM followed by letters and digits | FMPC0123456789 | General eKart shipments |
Your eKart tracking number is in your Flipkart order confirmation email or SMS, in the Flipkart app under My Orders, and on the physical shipping label attached to your parcel. The tracking number and the order number are two different things. The order number is Flipkart’s internal purchase reference. The tracking number is what eKart uses to locate your parcel in its logistics system.
How to Do eKart Tracking: All Methods
Method 1: Flipkart App and Website
To track a Flipkart order, log in to your account, go to My Orders, select the order you want to track, and open it to view its status. You can also use the tracking ID to track the order status on the eKart website. Since eKart and Flipkart systems are seamlessly connected, the Flipkart app shows real-time eKart scan data directly on the order page without needing a separate website.
Method 2: eKart Official Website
Visit the eKart Logistics website at ekartlogistics.com, click on the Track Order option on the homepage, enter the Flipkart logistics tracking number provided by Flipkart over SMS or email, and click Track. A page will appear showing all the tracking information including the status of your order and the estimated delivery date and time.
Method 3: indiaposttrackings.com
Go to indiaposttrackings.com, enter your eKart tracking number starting with FMPC, FMPP, or any FMP variant, click Track Now, and view real-time eKart delivery status instantly. No login, no captcha, no registration required. For Flipkart orders delivered in remote areas where eKart partners with India Post for the final delivery leg, indiaposttrackings.com tracks both carrier legs in a single unified timeline under the same tracking number.
Method 4: Universal Tracking Platforms
Ship24 allows you to track your parcels from eKart Logistics and over 2,500 other carriers and marketplaces, including DTDC. It is a helpful tool when you have multiple packages from different stores and want to see them all in one place. AfterShip, 17TRACK, TrackingMore, ParcelsApp, and indiaposttrackings.com all support eKart tracking. Enter your FMP tracking number on any of these platforms for real-time status without opening the Flipkart or eKart website.
eKart Standard Delivery, Express and Same-Day Tracking
Standard shipping typically takes anywhere from 2 to 7 business days for most locations in India. Express shipping offers faster delivery than standard, usually within 1 to 3 business days for most locations. Same-day delivery is available in some cities for orders placed before a certain cutoff time, with deliveries generally made within a few hours depending on location and product availability.
eKart provides same-day delivery guarantee in 13 cities and for other 50 cities it provides In-a-day delivery guarantee. All eKart delivery tiers use the same 14-character FMP tracking number format and the same tracking portal at ekartlogistics.com.
| Service Type | Delivery Time | Cities |
|---|---|---|
| Same-Day Delivery | Within hours of order | 13 major cities |
| In-a-Day Delivery | Next day | 50 cities |
| Express Shipping | 1 to 3 business days | Most locations |
| Standard Shipping | 2 to 7 business days | All PIN codes |
| Flipkart Quick | Within 90 minutes | Selected metro areas |
| Scheduled Delivery | Customer-chosen slot | Large appliances and high-value items |
The Flipkart Quick service provides express delivery within 90 minutes for products in categories such as fresh products including fruits and vegetables, groceries, lifestyle, and electronics.
eKart Tracking for Flipkart and Myntra Orders
eKart is the primary logistics partner for Flipkart, handling around 90 percent of all Flipkart deliveries. After Flipkart acquired Myntra, its logistics were merged with eKart. Hence, orders from Myntra are mostly shipped through eKart. The Myntra orders shipped via eKart can be tracked in both the Myntra app and eKart Logistics tracking system.
For Flipkart orders, the tracking number appears on the order details page in the Flipkart app under My Orders. For Myntra orders, the same FMP tracking number appears in the Myntra app order history. Both use the identical eKart tracking system and return the same real-time scan data.
eKart also handles seller-fulfilled orders on Flipkart Marketplace. All seller-fulfilled orders are collected by eKart from the seller’s location and transported in local van or mini tempo to the nearest office, then sent to the nearest sorting hub where parcels from all nearby cities are collected and sorted, then transported to the nearest hub for the delivery location through road, rail, and airway across India.
eKart Tracking Coverage Across India
eKart connects India’s business landscape with a reliable logistics network connecting more than 50 cities and handles over 10 million packages monthly. eKart’s delivery network spans metro cities, Tier-2 and Tier-3 cities, and remote rural areas where private couriers typically have limited reach.
With over 2,500 conveniently located offices serving over 3,900 PIN codes across India, eKart handles about 10 million shipments per month. For extremely remote PIN codes outside eKart’s direct network, India Post is selected for deliveries to extremely remote locations where private couriers do not operate regularly.
Delivery timeline by location tier:
| Destination Tier | Standard | Express | Same-Day |
|---|---|---|---|
| Metro cities | 1 to 2 days | Same day | Available |
| Tier-2 cities | 2 to 4 days | 1 to 2 days | Not available |
| Tier-3 towns | 4 to 7 days | 2 to 4 days | Not available |
| Remote areas | 5 to 10 days | Not available | Not available |
eKart Tracking Status Meanings
Every scan event in eKart’s tracking system corresponds to a specific delivery stage. Here is what every eKart tracking status means:
| eKart Status | Plain English Meaning |
|---|---|
| Order Created | eKart received the shipment data from the seller but has not yet collected the parcel |
| Shipment Packed | The seller has packed the order and it is ready for eKart pickup |
| Shipment Picked Up | eKart collected the parcel from the seller’s location |
| Arrived at Facility | Parcel reached an eKart sorting hub or fulfillment center |
| In Transit | Parcel moving between eKart hubs toward your city |
| Out for Delivery | eKart delivery agent carrying the parcel for same-day delivery |
| Delivered | Parcel successfully delivered and recorded |
| Delivery Attempted | Agent visited but no one was available |
| Delivery Rescheduled | New delivery attempt scheduled automatically |
| Return Picked Up | Return request accepted, parcel collected from buyer |
| Return Delivered | Returned parcel reached the seller’s warehouse |
Shipment Packed explained: When eKart tracking shows Shipment Packed, the seller has prepared the order for dispatch but eKart has not yet collected it from the seller’s location. This status can remain for 12 to 48 hours depending on the seller’s dispatch schedule and the pickup route in that area. If this status persists for more than 3 days, contact the seller directly.
Out for Delivery explained: Out for Delivery means an eKart delivery agent has your parcel loaded on their vehicle for today’s delivery round. eKart delivers on Sunday. Those who cannot receive deliveries during the week can schedule Sunday deliveries at eKart. Delivery happens between 9 AM and 9 PM.
eKart Seller and eCommerce Tracking
eKart is also available for other businesses looking to streamline their supply chain management. Some eKart services that other businesses outsource include ecommerce fulfillment, picks orders from merchants directly and delivers them to their customers everywhere in India, with full-cycle tracking from pick-up to delivery.
For ecommerce sellers using eKart beyond Flipkart, the platform offers bulk tracking through the eKart seller portal, automated buyer notifications at each scan event, return tracking for reverse logistics, and API integration for connecting eKart tracking to business systems. eKart’s vast supply network powered by over 7,000 trucks allows them to operate an efficient 3PL that helps many other small businesses grow without owning their own logistics lines.
eKart Return Tracking
eKart supports the return of items. If a customer has a problem with a package they received from eKart, they can request and initiate a return to the seller or sender. To return the package, the customer has to open the order section to initiate a return process. They can also request a return through customer care service. The customer will then receive an eKart return tracking number, which can be used to track the returned item until it is successfully sent back to the seller. The return tracking number follows the same FMP format and is supported by the Flipkart app, ekartlogistics.com, and indiaposttrackings.com.
eKart Tracking Not Updating
eKart tracking stops updating for reasons ranging from normal scan gaps to situations that need your action.
Normal gaps that need no action:
Typically, it takes 24 to 48 hours for a package to be scanned. If the tracking information has not been updated for more than 48 hours, it is best to contact eKart Logistics customer service. Between Shipment Packed and Shipment Picked Up, a gap of 12 to 48 hours is normal while the pickup is scheduled. Between Arrived at Facility and Out for Delivery, a gap of several hours to one working day is normal during hub sorting. During Flipkart Big Billion Days, Amazon-competing sale events, and festive seasons, scan delays of 24 to 72 hours are common across eKart’s high-volume network.
Problems that need your action:
Shipment Packed for more than 3 days means the seller has not handed the parcel to eKart. Contact the Flipkart seller through the platform’s messaging system. Delivery Attempted when you were home means calling 1800 208 9898 immediately to request a same-day redelivery. No update for more than 5 business days after Arrived at Facility means raising a complaint through the Flipkart Help Center.
Step by step when eKart tracking is stuck:
- Wait 48 hours after receiving the tracking number before concluding there is a problem
- If you receive a message saying the parcel cannot be found, wait 24 hours and try again, and always double check that you have copied the full consignment note number without any extra spaces or missing digits
- Enter the tracking number on indiaposttrackings.com to check if a connected carrier has newer data
- Contact eKart customer care at 1800 208 9898, available Monday to Saturday from 8 AM to 5 PM
- Raise a formal complaint through the Flipkart Help Center for guaranteed escalation to eKart’s operations team
eKart Tracking vs India Post
Many Indian buyers receive deliveries from both eKart for Flipkart orders and India Post for Speed Post, EMS, or other government postal services. Here is an honest comparison:
| Feature | eKart Logistics | India Post |
|---|---|---|
| Founded | 2009 | 1854 |
| Parent | Flipkart, Walmart | Government of India |
| Monthly Shipments | 10 million plus | 500 million plus |
| PIN Codes | 3,800 plus | 19,000 plus |
| Hubs and Offices | 3,500 hubs, 80 sortation centers | 1,55,000 post offices |
| Tracking Number | 14-char FMP format | 13-char consignment number |
| Same-Day Delivery | 13 cities | Not standard |
| Sunday Delivery | Yes | No for most services |
| Rural Reach | Limited, India Post fills gap | Universal coverage |
| Returns | Full reverse logistics | Limited |
| eCommerce Focus | Built for ecommerce | Multi-purpose |
For India Post consignments, indiaposttrackings.com provides the fastest captcha-free tracking with plain-language status explanations. For eKart shipments, the same platform supports eKart tracking alongside India Post tracking in a single unified interface.
Final Thoughts
eKart tracking gives every Flipkart and Myntra buyer complete visibility into their order from the moment the seller hands it to an eKart rider, through hub sorting and last-mile transit, to delivery confirmation at the door. Knowing the FMP tracking number format, understanding what Shipment Packed versus Out for Delivery means, and recognizing normal scan gap windows removes the frustration of waiting without information. For tracking eKart shipments alongside India Post consignments in one place without switching websites, indiaposttrackings.com provides free multi-carrier tracking with no login or captcha required.
Frequently Asked Questions
What is eKart tracking?
eKart tracking is the real-time shipment monitoring system of eKart Logistics, Flipkart’s in-house logistics subsidiary founded in 2009 in Bengaluru, that lets buyers follow any eKart or Flipkart order from seller pickup through hub sorting to door delivery using a unique 14-character tracking number starting with FMP.
How do I track my eKart shipment?
Log into your Flipkart app, go to My Orders, and tap Track to see real-time eKart status directly. You can also enter your FMP tracking number at ekartlogistics.com or on indiaposttrackings.com for instant no-login tracking. AfterShip, 17TRACK, and Ship24 also support eKart tracking.
What does an eKart tracking number look like?
An eKart tracking number is 14 characters long, starting with four uppercase letters followed by 10 numerical digits. Common formats include FMPC2947161205 and FMPP0567571647. The number is in your Flipkart order confirmation email, SMS, and in the Flipkart app under My Orders.
Why is my eKart tracking showing Shipment Packed for days?
Shipment Packed means the seller has prepared your order but eKart has not yet collected it from the seller’s location. This can normally last 12 to 48 hours. If it persists beyond 3 days, the seller may not have fulfilled the shipment on time. Contact the Flipkart seller through the Help Center to get the order dispatched.
Does eKart deliver on Sundays?
Yes. eKart delivers on Sundays in most service areas. Customers who cannot receive deliveries during weekdays can schedule Sunday delivery by contacting eKart customer care at 1800 208 9898.
Can I track a Myntra order on eKart?
Yes. After Flipkart acquired Myntra, its logistics were merged with eKart. Myntra orders are mostly shipped through eKart and can be tracked in both the Myntra app and the eKart tracking system using the same FMP tracking number.
What should I do if eKart shows delivered but I did not receive the parcel?
Check with all household members and neighbors in case someone accepted delivery. Contact eKart customer care at 1800 208 9898 and request the delivery confirmation record including GPS and agent details. Raise a formal complaint through the Flipkart Help Center if delivery cannot be confirmed to your address.
How do I track an eKart return?
Initiate the return through the Flipkart app or website. eKart assigns a return tracking number in the same FMP format. Enter this number on ekartlogistics.com or indiaposttrackings.com to follow the return journey from your address back to the seller’s warehouse.
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