First Flight courier tracking lets you follow your parcel from dispatch to delivery using the consignment number on your receipt. First Flight Couriers Ltd., founded in 1986, is one of India’s established courier companies, serving domestic routes and more than 200 countries internationally. This guide shows you the three ways to track a First Flight shipment, explains every status, and lists customer care contacts for when things go wrong.
3 Ways to Track Your First Flight Shipment
1. Track on the official website
- Go to firstflight.net and find Track your shipment on the homepage.
- Enter your consignment number in the box and press Track.
- The system shows the parcel’s current location, movement history and delivery details.
For multiple consignments, use the Multiple Tracking option beside it: choose Domestic, International, or Air Cargo, then enter up to 100 consignment numbers at once. For international shipments you can select “Consignment booked in India” or “Consignment received in India”.
2. Track by SMS
Type FF TRCK <consignment number> on your mobile and send it to 55352. You will receive the latest status by reply SMS (operator charges may apply).
3. Track on this site
You can also follow First Flight parcels alongside other carriers — see all courier tracking in India for a single tool that covers every major courier, and how to track any package from any carrier in one place.
First Flight Courier Tracking Statuses Explained
| Status | What it means |
|---|---|
| Booked / Picked up | The consignment has been accepted at the origin office. |
| In transit | Moving between First Flight facilities toward the destination. |
| Arrived at destination | Reached the delivery city; being sorted for last-mile delivery. |
| Out for delivery | With the delivery executive — expect it the same day. |
| Delivered | Handed over and signed for by the recipient or an authorised person. |
| Undelivered / Door locked | Attempt failed; a reattempt is usually scheduled. |
| RTO / Returned to origin | Could not be delivered and is returning to the sender. |
First Flight Delivery Timelines
Delivery speed depends on the service tier and lane: express shipments typically take 1–3 days, standard 3–7 days, and economy 5–14 days domestically. International deliveries add customs clearance time on top. Weekends, public holidays and peak-season loads can stretch these windows — if scans pause for 48 hours, that is usually a transit gap, not a lost parcel. Newly booked consignments may take up to 24 hours to appear in First Flight courier tracking at all.
First Flight Customer Care
If First Flight courier tracking shows a problem you cannot resolve — a stuck status, a wrong delivery scan or a missing parcel — reach customer care:
| Channel | Details |
|---|---|
| Customer care (Mumbai HO) | 022-62686666 |
| info@firstflight.net | |
| Head office | G-1001/02, 10th Floor, Lotus Corporate Park, Off Jay Coach Flyover, Western Express Highway, Goregaon (East), Mumbai – 400063 |
| Website | firstflight.net |
Troubleshooting: When First Flight Courier Tracking Does Not Work
- Number not found: first wait 24 hours after dispatch, then re-enter the full number carefully — no spaces, no missing characters.
- Wrong details showing: one mistyped digit can pull up someone else’s parcel. Verify against the sender’s dispatch notice.
- Status frozen for days: if First Flight courier tracking shows no movement for days, call 022-62686666 or email info@firstflight.net with your consignment number and booking date.
- Delivered but not received: check with security, neighbours and family, then ask customer care to verify the delivery record.
- Need to change the address: possible only before the parcel goes out for delivery — contact customer care immediately.
FAQs
How do I track my First Flight courier parcel?
Use First Flight courier tracking by entering your consignment number in the “Track your shipment” box on firstflight.net, or SMS FF TRCK <consignment number> to 55352.
What is the First Flight customer care number?
The Mumbai head office customer care number is 022-62686666, and you can email info@firstflight.net for written queries.
How long does First Flight take to deliver?
Typically 1–3 days for express, 3–7 days for standard, and 5–14 days for economy domestic services. International shipments take longer due to customs.
Can I track multiple First Flight consignments at once?
Yes — use the Multiple Tracking option on firstflight.net, which accepts up to 100 consignment numbers, split by domestic, international or air cargo.
What should I do if my tracking number does not work?
Wait 24 hours after dispatch so the number appears in First Flight courier tracking, double-check every character, and confirm the number with the sender. If it still fails, contact First Flight customer care on 022-62686666.