Professional Courier Customer Care Number: Helpline Guide
Professional courier customer care number 022-27813309 is the direct line to The Professional Couriers (TPC India) for help with delayed, damaged or missing parcels. The company runs an extensive domestic delivery network across India, and its customer care team can trace consignments, raise complaints and sort out delivery problems. Have your consignment number — 7 to 11 digits, printed on your booking receipt — ready before you call.
Professional Courier Customer Care Number: Contact Details
TPC India keeps its contact options simple. Here is the official professional courier customer care number and the other channels:
- Customer care helpline: 022-27813309 — the main number for shipment queries, delays and complaints.
- Email: ho@tpcindia.com — for written complaints with photos and attachments.
- Official website: www.tpcindia.com — online tracking, branch locator and service information.
Call the professional courier customer care number for urgent, time-sensitive issues such as a parcel stuck in transit. Use email when you need a written record — damage claims, lost parcels and compensation requests.
How to Call the Professional Courier Customer Care Number
To get the quickest resolution from the professional courier customer care number, follow these steps:
- Find your consignment number — a 7 to 11 digit number on the booking receipt or the SMS sent at the time of booking.
- Dial 022-27813309, preferably from the sender’s or receiver’s registered mobile number.
- Explain the issue — state the consignment number, the booking date and exactly what has gone wrong.
- Ask for a complaint reference — note the ticket number the agent gives you and quote it in every follow-up.
Queues are usually shortest in the morning hours. If the line is busy, try again after a short gap or switch to email with your consignment details. While you wait, you can check the parcel’s progress yourself — our Professional Courier tracking guide explains how to read each status update.
Email and Online Complaint Options
Write to ho@tpcindia.com when your issue needs a paper trail. Include:
- Consignment number (7–11 digits) and booking date
- Sender and receiver names, addresses and phone numbers
- A clear description of the problem
- Photos of damaged packaging and contents for damage claims
- Earlier complaint reference numbers, if this is a follow-up
The TPC India website also offers online tracking and a branch locator — useful when you need the phone number of the specific branch that handled your parcel. Written complaints usually receive a reply with a reference number; follow up on it if there is no response within a few working days.
What to Keep Ready Before You Call
Agents on the professional courier customer care number resolve calls much faster when you have the details ready:
- Consignment number — 7 to 11 digits; the single most important detail
- Booking date and booking branch — shown on your receipt
- Sender and receiver details — names, addresses and phone numbers
- Receipt or invoice — a photo of the booking receipt settles most disputes
- Photos for damage claims — of the outer packing and the damaged contents
- Earlier complaint references — if this is a follow-up call
Common Issues Professional Courier Support Can Resolve
The professional courier customer care number handles the full range of consignment problems:
- Delayed consignments — status stuck for days, missed promised delivery date
- Tracking not updating — no scans after booking
- Damaged parcels — starting a damage claim with photo evidence
- Lost parcels — formal complaint and search request
- Address corrections — wrong or incomplete delivery address
- Proof of delivery (POD) — copy of the signed delivery receipt
- Missed deliveries — scheduling redelivery
- Charges and billing queries — for regular and business customers
Escalation: If Your Complaint Is Not Resolved
If the professional courier customer care number does not resolve your issue, escalate step by step:
- Call again with your reference — quote the earlier complaint number and ask for a supervisor review.
- Write a formal email to ho@tpcindia.com summarising the timeline: booking date, first complaint date, reference numbers and what was promised.
- Approach the National Consumer Helpline (NCH) — a government body that takes up courier and logistics complaints free of charge.
- File a consumer complaint in the appropriate consumer commission if the amount involved justifies it.
At every stage, quote your consignment number and all complaint reference numbers. A short written summary of dates helps the next level act quickly. For tracking help across couriers, see our all courier tracking hub. And if your parcel moved through India Post instead, the India Post customer care guide lists its helpline numbers.
Frequently Asked Questions
What is the Professional Courier customer care number?
The Professional Courier (TPC India) customer care number is 022-27813309. It handles shipment queries, delays and complaints across India.
What are the Professional Courier customer care timings?
The helpline 022-27813309 works during normal business hours. Calling in the morning usually means shorter queues; for written records, email ho@tpcindia.com at any time.
What is the Professional Courier customer care email address?
You can write to ho@tpcindia.com with your consignment number, booking details and photos for damage or loss claims. Written complaints get an email reference number.
How do I check the status of my Professional Courier complaint?
Note the complaint or ticket reference given on your call or email, then quote it in a follow-up call to the professional courier customer care number or in a reply to the complaint email. Meanwhile, our Professional Courier tracking guide shows how to monitor the consignment’s live status.
Last verified: 17 October 2026. Contact details confirmed from TPC India’s official channels.