PCCS tracking is confusing for one simple reason: PCCS is not one company. Two real, separate Indian logistics companies use the PCCS initials — Prakash Courier & Cargo (Delhi) and Pradeep Cargo & Courier Service (Kolkata). If you track on the wrong company’s system, you will get no result at all. This guide helps you identify which PCCS has your parcel, then shows you exactly how to track with each one.
Which PCCS Is Yours? Identifying Your Company Before You Track
Correct PCCS tracking starts with a 30-second identification check. Look at your booking receipt, docket, or the SMS/email you received at booking, and match it to one of the two companies below.
PCCS = Prakash Courier & Cargo (Delhi)
Prakash Courier & Cargo, headquartered at 21, Prem Nagar Market, Opp. Thyagraj Stadium, New Delhi 110003, is a cargo and logistics company with a nationwide network serving corporate clients across India. Its official website is pccscargo.com. You are dealing with this PCCS if your receipt mentions Delhi, shows phone numbers starting with 011 (Delhi) or 044 (Chennai), or carries the email address [email protected].
PCCS = Pradeep Cargo & Courier Service (Kolkata)
Pradeep Cargo & Courier Service, based at 52/4/D/S-2 Ramkrishnagarh Road, Dum Dum, Kolkata 700079, was established in 2018 and specialises in air, road, and rail cargo, with strong airport cargo operations at Kolkata and Bengaluru. It works closely with IndiGo Airlines as a key business partner for cargo bookings. You are dealing with this PCCS if your paperwork mentions Kolkata, Dum Dum, or IndiGo cargo, or shows the email pccs.ccu@gmail.com.
Quick check: still unsure? Look at the city printed on the receipt and the contact numbers — Delhi/Chennai numbers point to Prakash, Kolkata numbers (+91-9007108089 / +91-9883319613) point to Pradeep. A wrong guess is the most common reason PCCS tracking appears to “not work”.
How to Do PCCS Tracking with Prakash Courier & Cargo
Once you have confirmed your parcel is with Prakash Courier & Cargo, follow these steps:
- Find the AWB or consignment number on your booking receipt or docket.
- Use the “Track Your Shipment” option on the company’s official website — pccscargo.com — and enter the number there.
- If the online option does not return a result, track by phone or email instead. Call any of the verified customer-care numbers: +91 11 2464 3458, +91 11 2464 5876, +91 44 6563 3666, or +91 44 4863 3455, or write to [email protected] with your AWB number, booking date, and sender/receiver details.
Prakash Courier & Cargo is primarily a B2B cargo operator, so phone and email tracking with your AWB number is the most reliable route when the web tracker does not respond. Allow 24 hours after booking for the consignment to appear in the system.
How to Do PCCS Tracking with Pradeep Cargo & Courier Service
If your shipment is with Pradeep Cargo & Courier Service, use these steps:
- Keep your cargo receipt or booking reference ready — note the AWB number, booking date, and origin/destination.
- Visit the official website at pradeepcargo.com and use the “Track Your Cargo Status” option on the homepage.
- For direct help, call +91-9007108089 or +91-9883319613, or email pccs.ccu@gmail.com (alternate: pccs.ccu@pradeepcargo.com) with your booking details.
Because the company handles a large share of its cargo through airline partners, there is one more useful path: if your cargo moved by air, ask the booking office for the airline AWB number. With an IndiGo AWB you can track on IndiGo’s official cargo portal, and similarly on the cargo portals of Air India, SpiceJet, and Akasa Air — all of which the company lists as airline cargo tracking partners on its website.
PCCS Tracking Tips That Apply to Both Companies
- Use the AWB, not the order number. Both companies track by the AWB/consignment number printed on the receipt — an order or invoice number from the seller will not work.
- Enter the number exactly. Remove spaces and double-check each digit; a single wrong character returns no result.
- Wait 24 hours for new bookings. Freshly booked consignments may not show up until the first transit scan.
- Ask the sender first. If nothing appears after a day, confirm with the sender which company they actually booked and whether the parcel was physically handed over — a booking record alone does not prove handover.
- Keep the receipt. The docket is your proof of booking and the fastest way for customer care to locate your shipment manually.
PCCS Tracking FAQs
How do I track my PCCS shipment?
First identify which company holds your parcel — Prakash Courier & Cargo (Delhi) or Pradeep Cargo & Courier Service (Kolkata) — by checking the city and contact details on your receipt. For Prakash, use the Track Your Shipment option on pccscargo.com or call +91 11 2464 3458 / +91 11 2464 5876 with your AWB number. For Pradeep, use the Track Your Cargo Status option on pradeepcargo.com or call +91-9007108089 with your booking reference.
Which company is PCCS?
PCCS is the shared short name of two different companies: Prakash Courier & Cargo, a Delhi-headquartered cargo company (pccscargo.com), and Pradeep Cargo & Courier Service, a Kolkata-based air/road/rail cargo company established in 2018 (pradeepcargo.com). They are not related to each other.
I lost my PCCS tracking number. What do I do?
Contact the company with your booking details instead of the number: the sender’s and receiver’s names, the booking date, and the origin and destination cities. Prakash Courier & Cargo: +91 11 2464 3458 / [email protected]. Pradeep Cargo & Courier Service: +91-9007108089 / pccs.ccu@gmail.com. With those details, customer care can locate your AWB manually.
Why is my PCCS tracking number showing no result?
The three most common causes: (1) you are tracking on the wrong company’s system — re-check which PCCS booked your parcel; (2) the booking is less than 24 hours old and not yet in the system; (3) a typo in the number. If none of these apply, call customer care with your receipt details.
Can I track a PCCS parcel booked through IndiGo cargo?
Yes. Pradeep Cargo & Courier Service is a key IndiGo cargo business partner. Ask for the airline AWB number and track it on IndiGo’s official cargo tracking portal, or call the company on +91-9007108089 for a status update.
Conclusion
PCCS tracking works fine once you solve the identity puzzle first. Match your receipt to the right company — Prakash Courier & Cargo in Delhi or Pradeep Cargo & Courier Service in Kolkata — then track with the AWB number through the company’s website, phone lines, or email. Guessing the wrong company is the single biggest cause of “tracking not found” results, so that 30-second receipt check is the most important step on this page.
Related: Ecom Express tracking · Aramex tracking · how to pack a parcel for courier · India Post complaint tracking. Official site: pccscargo.com (Prakash Courier & Cargo; Pradeep Cargo: pradeepcargo.com).