You ordered on Flipkart, the payment went through, and now the wait begins. Ekart order tracking is how you keep an eye on that parcel — but many shoppers confuse the Flipkart order ID with the actual courier tracking number, then wonder why the Ekart portal shows nothing. This guide untangles both routes: tracking inside the Flipkart app (the easy way) and tracking directly on Ekart’s own portal (the precise way), so you always know exactly where your package is.
Method 1: Ekart Order Tracking Inside the Flipkart App
For most shoppers, the Flipkart app is the fastest route. Ekart is Flipkart’s logistics arm, so your order page already links the shipment to its live courier events — no tracking number to type, no login on a second site.
Open the Flipkart app, tap My Orders, and select the item you are waiting for. You will see a visual timeline — order confirmed, packed, shipped, out for delivery, delivered — each with a date and time. Tap Track Order on that screen to expand the full event list, including hub scans and the expected delivery date. This is ekart order tracking at its simplest, and it is the method Ekart’s own ecosystem is designed around.
The app route has a second advantage: Flipkart tells you which courier is carrying your parcel. Roughly one Flipkart delivery in ten does not travel with Ekart at all — it may go with Delhivery, Ecom Express or another partner. If that is the case, typing your number into Ekart’s portal will always draw a blank, and the app saves you the confusion. See our Delhivery vs Ecom Express comparison for how those alternatives differ.
Method 2: Ekart Order Tracking on the Official Portal
Ekart runs a public parcel tracker at ekartlogistics.com — reach it through the TRACK ORDER button on the homepage. It needs no login, which makes it the quicker option when you are tracking a parcel as a guest, checking someone else’s gift delivery, or forwarding the timeline to family. The portal reports the merchant name, recipient name, expected delivery date and a dated, place-stamped event list.
What the Ekart portal actually accepts
Here is the trap: the portal accepts only the Ekart tracking ID. It does not take your Flipkart order ID (the one starting with OD), your email address or your mobile number, and it holds no record of who bought what. Type an OD order ID into it and you will get “No tracking data available” — which tells you nothing about the real shipment. Our docket number explainer covers why courier IDs and marketplace order IDs are different things.
The Tracking ID: Finding and Reading It
An Ekart tracking ID is a 14-character code, typically starting with prefixes like FMPC, FMPP or KLAC, followed by digits (for example, FMPC1234567890). Some consignments use purely numeric formats. Find yours in three places: inside the Flipkart app under My Orders → Track Order, in the dispatch SMS or email Flipkart sends when the parcel ships, or on the paper label if the box has already arrived.
Copy it exactly — every character matters, and stray spaces or lowercase-for-uppercase swaps are the most common reason ekart order tracking fails. Paste it into the TRACK ORDER field on ekartlogistics.com and hit search. If nothing appears within a few hours of the dispatch message, the label may have been generated before the first physical scan; wait and retry.
Ekart Order Tracking Statuses, Decoded
Once the portal finds your ID, you will see a series of milestones. Here is what each one means in plain language:
Order placed / label created — the seller or fulfilment centre has packed your item and generated the Ekart shipping label. The courier does not have the parcel yet.
Shipped from fulfilment centre — the consignment has left the regional warehouse (Bengaluru, Bhiwandi, Bilaspur and others) on a linehaul truck.
In transit / hub scan — the parcel reached an intermediate mother hub for automated barcode sorting and is moving between cities.
Received at destination delivery station — it has arrived at the local last-mile centre closest to your address. Delivery is now imminent, usually within 24 hours.
Out for delivery — a delivery associate has loaded your parcel onto their vehicle and is completing their route. Keep your phone nearby.
Delivered — handed over to you or an authorised person; an OTP or signature is usually captured as proof of delivery.
Delivery attempted / rescheduled — the associate reached your address but could not complete the handover. Ekart normally retries the next day.
One practical comfort: Ekart delivers seven days a week, including Sundays and public holidays, so a parcel “out for delivery” on a Sunday is normal, not an error.
When Ekart Order Tracking Stalls: Six Fixes
1. You are entering the order ID, not the tracking ID. Flipkart order IDs (OD…) never work on the Ekart portal. Find the 14-character Ekart tracking ID in My Orders or the dispatch SMS first.
2. The number is mistyped. Remove spaces and punctuation, check every character against the original message, and try once more.
3. The first scan has not happened. Tracking appears only after the seller physically hands the parcel to Ekart and it gets its first scan. If the label was just created, give it 12–24 hours.
4. It is not an Ekart shipment. Confirm the courier in the Flipkart app. A blank result on ekartlogistics.com often means Delhivery or another partner has the parcel.
5. The status has not updated for days. Check with the seller through Flipkart chat first — the contract of sale sits with the seller, not the courier, so only Flipkart can raise a claim or refund. Our Ekart customer care guide lists the support channels if you need the courier directly.
6. The parcel shows delivered but you never got it. Ask neighbours and family members, check with the building security, and review the OTP or signature record with support the same day — delivery disputes are far easier to resolve within 24 hours.
Frequently Asked Questions
Can I use ekart order tracking with my Flipkart order ID? No. Ekart order tracking on the Ekart portal works only with the Ekart tracking ID (a 14-character code like FMPC1234567890), not the Flipkart order ID starting with OD. Use the Flipkart app’s My Orders page if you only have the order ID.
Where do I find my Ekart tracking ID? In the Flipkart app under My Orders → Track Order, in the dispatch SMS or email from Flipkart, or on the parcel’s shipping label. Copy it exactly, with no spaces.
Why does ekart order tracking show “no data” for a valid-looking ID? The most common reasons are a mistyped number, the first physical scan not yet done, or the parcel travelling with a different courier. Confirm the courier inside the Flipkart app before retrying.
Does Ekart deliver on Sundays and holidays? Yes. Ekart delivers seven days a week, including Sundays and public holidays, so delivery-day statuses on those days are normal.
Who do I contact if my Ekart parcel is lost or damaged? Raise it with Flipkart first, since the seller holds the contract of sale — Flipkart support can act on claims and refunds. If you need the courier’s own channels, see our Ekart customer care number guide.
Ekart’s official portal is at ekartlogistics.com — use the TRACK ORDER button, enter only the Ekart tracking ID, and ekart order tracking will show the parcel’s full dated journey from warehouse to doorstep.